City of Los Altos offers helpline
The city of Los Altos Recreation & Community Services division offers a helpline for seniors (ages 50 and up) in Los Altos and Los Altos Hills. Call 947-2797 9 a.m. to 1 p.m. weekdays. Services offered include:
• COVID-19 updates. Access referrals, resources and information on services available while sheltering in place.
• Technical help. Receive a tutorial on accessing internet sites and resources such as city of Los Altos programs and activities.
• Phone buddy calls. Talk with a “buddy” in the Los Altos Senior Program.
• Grocery and prescription delivery. Get information on organizations that will deliver goods to your home.
• Food and other needs. Learn about resources offered by Community Services Agency and receive help making Health Insurance Counseling and Advocacy Program appointments online to answer questions about Medicare.
• Transportation needs. The city of Los Altos’ Rideshare Program is available for seniors. Call for instructions on how to use and how to mail receipts in for reimbursement.
• “Sunshine” check-ins. Sign up to request a call from a representative, who will connect to see how a senior is faring.
For more information, visit losaltosca.gov/citymanager/page/covid-19-resource-page.
High school students shop for seniors
A group of Los Altos High School seniors will shop for and deliver groceries and other essential items for local seniors and those who are home- bound.
The service is free, except for reimbursements for the groceries and other items purchased.
The students donate 92% of all tips to One Fair Wage, an emergency fund that provides “cash assistance to restaurant workers, car service drivers, delivery workers, personal service workers and more who need the money they aren’t getting to survive,” according to the nonprofit’s website. The remaining 8% helps cover gas costs and transaction fees.