Mountain View police warn of Apple scam

Bay Area Mac users are encouraged to be on guard lest they fall prey to scammers attempting to extract gift cards from unwitting victims. 

The Mountain View Police Department has fielded several complaints this week from intended victims who said someone claiming to work for Apple contacted them to report that their iPhone or computer had somehow been compromised, according to a department release published Wednesday (March 25).

The scammers attempt to dupe their targets, many of them elderly, by masking their true phone numbers with a “1-800-MY-APPLE” ID when they call, the release stated. When the target answers, the scammers offer technical assistance to remedy their “compromised” device and often request payment via gift card.

“Please note, this is a scam,” MVPD spokeswoman Katie Nelson wrote in the release. “Apple will not call you to let you know your device is compromised. You, as an Apple user, must initiate assistance for anything related to any of your devices.”

She added that scams like this seem to be popping up with more frequency during the coronavirus pandemic as criminals attempt to take advantage of vulnerable populations.

To report similar crimes to the MVPD, call 903-6344.

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