Updated Nov. 27 at approximately 12:45 p.m.
One masseuse faces criminal charges and a business owner may face municipal code violations after Los Altos police officers found evidence of prostitution at Swan Beauty Salon and Spa, police chief Andy Galea said Tuesday (Nov. 26).
According to police records, multiple complaints were filed against the business on Main Street before the department conducted a massage premise inspection, initiated a few days after an undercover policeman was solicited for sex.
When police entered the business June 28, they spotted several violations including locks on doors and mirrors in the rooms. In addition, the spa lacked required lighting, a managing-employee permit and a massage-practitioner permit.
When the subsequent investigation concluded, Galea said the case was submitted to the Santa Clara County District Attorney’s Office for prosecution. Los Altos police are still waiting for a criminal complaint to be filed, he added. In the meantime, the city revoked the spa’s permit to operate.
“The business has since closed and is no longer in Los Altos,” Galea wrote via email.
Police are unsure how long the illegal activity may have been run out of the spa.
“Once we received the information we immediately started looking into the business,” Galea said.
While the masseuse under suspicion will face immediate repercussions, it’s up to the discretion of City Attorney Chris Diaz to file municipal-code violations, Galea noted. Because the establishment lost its permit and has moved on, the chief was unsure whether those violations would be filed.
According to LinkedIn, Jennifer Nguyen is the owner of Swan Beauty Salon and Spa. She is also listed as the manager of marketing for San Jose-based Viet-American radio station KVVN (1430 AM). Nguyen, a De Anza College graduate who has owned the spa since 2016, did not reply to a request for comment.
When contacted, a representative of KVVN and its sister station, KTVO, said Nguyen was not an employee of the station. KVVN does contract out to independent radio producers, one of whom could employee Nguyen, but representative Jaime Arbona was unaware of who she was Wednesday morning (Nov. 27) despite Nguyen's claim on LinkedIn that she landed the job in 2001. Later contact with the station showed that Jennifer Nguyen's name was in fact Jeniffer Phan. She is employed by Radio San Jose, a program that runs on KVVN.