Updated March 27 at approximately 1 p.m.
As local businesses revise their models and adjust their hours and conditions during the shelter-in-place order, the Town Crier is working to keep up and inform readers of those that are up and running in a limited capacity.
This publication reached out to owners and employees from businesses reporters were unable to reach last week, calling and consulting websites and Yelp pages in an effort to add to the database of functioning businesses, all of which hope to garner support from local residents and generate revenue during the coronavirus pandemic.
For last week’s initial coverage of the Los Altos business culture in the wake of the statewide lockdown, visit bit.ly/2JkT65K.
ASA Los Altos on State Street offers curbside takeout 5-9:30 p.m. Mondays through Thursdays and 5-10 p.m. Fridays and Saturdays. Customers can place orders for ASA’s “comforting dinners” all day by calling the restaurant. Takeout menus are posted online.
ASA is facilitating a grocery service at its Los Gatos location. Los Altos patrons can participate by request by letting an ASA employee know if they need market products.
Tom’s Depot in Loyola Corners remains open 7 a.m. to 3 p.m. daily. The diner is serving its full menu, but food is available only for takeout.
Rick’s Cafe on State Street is serving a reduced menu for carryout 8:30 a.m. to 1 p.m. daily. Although limited, the offerings include breakfast foods such as pancakes, waffles and egg scrambles, and lunch foods including burgers, sandwiches and salads. Food is also available for delivery through DoorDash and Uber Eats.
Green Bakery and Cafe at Rancho Shopping Center is open for takeout 9 a.m. to 8 p.m. daily, but hours are fluid, so hungry customers should call ahead. The full menu is available.
Satura Cakes on Main Street has not had to change its business operations much, because the bakery served primarily cakes, cookies and other goods to-go before the coronavirus pandemic hit. Hours and menus – available online – remain the same. An employee said Wednesday (March 26) that residents’ fear of going outside during the order has negatively impacted sales.
Baskin-Robbins on State Street is functioning according to its usual routine. Ice cream and cakes are still available, but an immediate exit is required after service, because the shop cannot legally operate its small dining area. Hours are reduced to noon to 8 p.m. daily, as there isn’t much foot traffic downtown for now, an employee named Ellie said Wednesday. Hours will expand when visits pick up or when the shelter-in-place order ends, whichever comes first.
The Pho Cabin on State Street is operating 11 a.m. to 3 p.m. for lunch and 5-8 p.m. for dinner Mondays through Saturdays, offering only takeout. Owner Doan Tran said management is working on listing the restaurant on DoorDash, which could take two weeks. For now, customers can order by phone.
Cafe Nur on Main Street is open 11 a.m. to 3 p.m. and 5-7:30 p.m. The midday closure – when business slows down – is an approach several other restaurants in town are taking. Owner Yusuf Tosun asked customers to call orders in before arriving to pick them up. Cafe Nur’s menu is posted on its website.
Morsey’s Farmhouse on Main Street offers curbside pickup 3-7 p.m. Wednesdays through Sundays. Orders can be called in ahead of time, a sign on the restaurant’s back door instructs.
Alotta’s Deli on Grant Road offers to-go, pre-packaged boxes of food as well as takeout from its full menu. Staff is working 10 a.m. to 4 p.m. every day but Sunday to accommodate orders, which can be placed online through a contact form, in person and even by fax for those missing life long before the pandemic.
Charley Noodle & Grill on State Street has reduced its hours. It is now open 11:30 a.m. to 2:30 p.m. and 5-8:30 p.m. (with a 9 p.m. closure on Fridays and Saturdays and no service Sundays) for carryout only. Delivery can be arranged through the DoorDash and Postmates apps.
Amber India Restaurant on El Camino Real is promoting takeout and food delivery to “do its part to protect the community,” a Facebook post reads. From 5-9 p.m. daily, customers can call the restaurant for pickup or order through the DoorDash, Grubhub, Uber Eats, Caviar and Postmates delivery apps.
Cafe Vitale in Loyola Corners offers both curbside pickup and takeout service. The restaurant is open for lunch 11 a.m. to 2 p.m. and for dinner 5-9 p.m. weekdays, noon to 9:30 p.m. Saturdays and noon to 8 p.m. Sundays. Customers can call to order during business hours; the menu is available online.
Coupa Cafe on El Camino Real is open for takeout, curbside pickup and delivery from 8:30 a.m. to 3 p.m. daily. To download the restaurant’s app, visit coupa.app.
Los Altos Bistro, the restaurant inside Courtyard by Marriott Palo Alto Los Altos, offers call-ahead and pickup service 7-9 a.m., 11:30 a.m. to 1:30 p.m. and 5-8 p.m. Mondays through Saturdays. Only breakfast is available Sundays, 7-9 a.m. A full menu is posted on the bistro’s website.
Lisa’s Tea Treasures on Main Street serves sandwiches, scones and other savory treats 11 a.m. to 5:30 p.m. Tuesdays through Sundays. Customers can call their orders in for pickup or delivery.
Red Pepper Bar and Grill on Homestead Road is open 4-8 p.m. daily for to-go orders. Margaritas and “Micheladas” are also available. Call ahead before arriving for pickup.
Pho Vi Hoa on El Camino Real remains open 10 a.m. to 10 p.m. daily – presumably for takeout only, as mandated by current law. The Vietnamese dishes also can be ordered on DoorDash.
The Original Pancake House on San Antonio Road offers takeout and delivery 6 a.m. to 2 p.m. weekdays and 6:30 a.m. to 3 p.m. Saturdays and Sundays. Takeout and delivery can be arranged by visiting bit.ly/2UKFeXM.
Bell Tower Cafe at Rancho Shopping Center is serving food available for delivery through DoorDash. Call the restaurant for hours and other details.
Mikado on Main Street offers its food for delivery through Grubhub, DoorDash and Postmates.
Unlike restaurants, many retailers weren’t given the option to even partially function. Some are getting creative by focusing on online sales.
The Bicycle Outfitter in Loyola Corners is combining incentives for purchases –including bike delivery for $20 within a 10-mile radius of the store – and limiting its services to adhere to Centers for Disease Control and Prevention and World Health Organization recommendations.
“Please call the store to schedule bicycle services and repair, for help with online product selection, and to schedule curbside order pickup,” representatives said on The Bicycle Outfitter’s website. “We encourage you to take a break from social media and the news to ride your bike. Get some fresh air, a dose of relaxation, and restore a sense of calm.”
The bike shop’s current hours are 10 a.m. to 5 p.m. Tuesdays through Saturdays and 11 a.m. to 5 p.m. Sundays.
Maria’s on Main Street is closed for in-store browsing. Online order pickups or consultation via phone or Maria’s Google Messenger.
Chico’s on Main Street is closed temporarily. On its website, representatives from the women’s clothing store said “associates will continue to receive pay during this time as they take care of themselves and their families.” Chico’s online business is operational, but its shipping process is not – orders may be delayed, so the return policy has been extended to 120 days.