People may contract the coronavirus through close human contact or not thoroughly washing their hands, but they won’t get it from drinking tap water.
Officials with California Water Service Co., which has a Los Altos office, assured customers last week their drinking water is safe.
“Recently, we’ve seen concerns about the safety of tap water as well as scammers targeting utility providers’ customers through phone, mail and email for personal information or to demand payment for their bills,” said Cal Water spokesman Don Jones.
Jones cited experts from leading public health agencies, including the World Health Organization and the Centers for Disease Control and Prevention, who assert that COVID-19 cannot be transmitted through drinking water.
“The safeguards we already take to protect water quality are effective to protect against viruses, including COVID-19,” Jones said March 25. “The (U.S. Environmental Protection Agency) even explicitly recommends that Americans continue to use and drink tap water as usual.”
The company also warned against scammers targeting customers for money. Jones said Cal Water does not call customers and ask for payment using a specific method.
“If any customers receive a call or letter related to their water bill and are unsure whether it is legitimate, please do not deposit any checks or provide any credit card or personal information, and call (the Los Altos office at 917-0152) for verification,” he advised.
For more information, visit calwater.com.