post office
Bruce Barton/Town Crier
An incident at the Los Altos post office on Main Street, above, went viral after a customer directed a racial slur toward an employee.

The tension at the Main Street post office in Los Altos was palpable on the afternoon of July 23. A white woman, upset over a trivial matter, was berating an Asian postal clerk.

The verbal assault was bad enough for at least two bystanders to act. Tyler Brumfield began recording on his phone. Next to him, Susan Stone dialed the nonemergency number for the Los Altos Police Department. As the clerk walked away from the counter, the irate woman – wearing a mask and carrying a dark blue duffel bag – stared ahead, watching.

Courtesy of the U.S. Postal Service
Since the July 23 altercation, the community has lent its support toward the postal clerk by sending flowers and cards, above. One reads, “Thank you for all that you do.” The post office declined the Town Crier’s request to interview the employee.

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