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Reader Comments: Frequently Asked Questions and Terms of Use

Readers must log in to comment on Los Altos Town Crier stories. Registration is currently free to all readers – we ask that you register with a real first and last name and a verifiable email address. We've found that conversations improve when people speak in their own voice. If you need to share information more anonymously, please email This email address is being protected from spambots. You need JavaScript enabled to view it..

As a registered user, you can comment without having to re-enter your details each time you post. You can also see what comments you've made that remain pending.  

All print subscribers are invited to register here using the name under which they subscribe – if you're a subscriber, you will be given access to special features so make sure we know who you are. The Town Crier also offers digital-only subscriptions. Details about both subscription type are available here. 

Subscribers keep the Town Crier in business – thank you for supporting local news. We provide subscribers-only content on the website each week and will be adding more throughout 2019. We also send a weekly news roundup to subscribers – email This email address is being protected from spambots. You need JavaScript enabled to view it. to add yourself to the list. 

How comments work

The Town Crier moderates comments at losaltosonline.com. We moderate to block abusive posts, staff do not fact-check comments for veracity and reader comments don't reflect the opinions or beliefs of the newspaper. That is intentional – the reader comments section exists as a place for community members to share information and opinions directly, without endorsement or qualification. 

We want to invite courteous conversation that adds insights, questions and criticisms to the news we report. We don’t post comments that misidentify the commenter, threaten, offer only abuse or stray off topic from the story/event being discussed.  

If you see an error in a story, please directly email the reporter with your feedback. You can also submit corrections directly to Editor in Chief Bruce Barton at This email address is being protected from spambots. You need JavaScript enabled to view it.. We don't publish corrections via the comments section – we update the story, with acknowledgement, if we got something wrong.

I found an inappropriate comment, where can I report it?

You can email Digital Media Editor Eliza Ridgeway at This email address is being protected from spambots. You need JavaScript enabled to view it.. 

Terms of Use

LosAltosOnline.com offers an open forum for community members to add their voice to local discussion. If you don't accept the terms of use described below, don't participate by posting content.

As a commenter at losaltosonline.com, you must:

•  agree to be respectful, truthful and solely responsible for what you post

• agree to not impersonate someone else

• agree to not use threatening or hateful language or post information that is abusive or libelous

• agree that the Town Crier may republish some or all of the content you post, either in print or online. If quoted or excerpted elsewhere in the paper, comments may be corrected for spelling, grammar or punctuation.

• agree to not submit posts that are commercial in nature and promote or link to other products, services or websites, or that are not your own work or in the common domain

• agree that we may edit or remove information you post, although we do not have any obligation to review content that is posted on losaltosonline.com

• acknowledge that we do not assess or ensure the accuracy of content posted in comments at losaltosonline.com and do not take responsibility for content posted there

The Town Crier hosts losaltosonline.com on servers in California for readers primarily resident in California. If you find content on losaltosonline.com that you believe violates our terms of use, please contact Digital Editor Eliza Ridgeway at This email address is being protected from spambots. You need JavaScript enabled to view it., 650-948-9000 ex. 319, 138 Main Street, Los Altos, CA, 94022.

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