Twenty years after its “breakthrough” ad campaign with Led Zeppelin’s classic “Rock and Roll” as its soundtrack, Cadillac is still working hard to produce performance cars that upend people’s perception of the brand.

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The most difficult problems to diagnose are the intermittent ones. Last fall, we had a customer bring in his 2009 Acura TSX 2.4-liter.

When you’re going into a brave new era of vehicles, asking your die-hard buyers what you should build is probably not the right move.

Cadence is everything. While some carmakers let their products go six years between generations, with a refresh at the three-year point, Honda has the Accord on a five-year cycle. The last refresh of the previous-generation Accord was just two years ago.

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There are three basic ways to handle different size classes of cars if you’re a manufacturer. You can make them all look completely different. You can give them certain styling cues that result in a “family resemblance.” Or you can make them look exactly alike except for the size.

I have written plenty of articles on making sure you have the correct amount of fluid in your engine, transmission and cooling system. Yet I don’t think I have ever written one about having too much fluid. Until now.

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BMW, the last of the big luxury marques to join the full-size SUV party, is not wasting time. After only four years on the market, the German-based company has produced a heavily refreshed X7 for 2023.

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A customer recently brought in her 2008 Audi A3 2.0 because she said the car was intermittently losing power and the check-engine light was on.

Near the end of the last big storm of January, a customer called us because he could not start his 2011 BMW 328i convertible. He said the battery was relatively new and he thought it was OK.