The Palo Alto Medical Foundation recently received a four-star rating for patient experience from the California Office of the Patient Advocate’s 2014 Quality of Care Report Card.
The statewide report scored more than 200 medical groups in categories including how patients rated their care. PAMF received top ratings for patient experience throughout its service areas of Santa Clara, San Mateo, Santa Cruz and Alameda counties.
“Our mission is to deliver an exceptional health-care experience – every patient, every time,” said PAMF CEO Richard Slavin, M.D. “To accomplish this, we embrace innovation, collaborate on continuous improvement and, above all, focus on delivering personalized, superlative care to our patients.”
The Office of the Patient Advocate, an independent state office in conjunction with the Department of Managed Health Care, promotes transparency and quality health care by publishing the annual Quality of Care Report Card, which includes Medical Groups, Health Maintenance Organizations and Preferred Provider Organizations.
To view the Quality of Care Report Card, visit opa.ca.gov/Pages/reportcard.aspx.