On most days, Dr. Steve Marshall can be found performing myriad dental-related services. On Fridays, however, Marshall is known in Los Altos by an entirely different title – officer.
That’s because Marshall is one of five reserve police officers regularly used by the Los Altos Police Department to augment patrols and other public safety services. Marshall can typically be found most Fridays patrolling the city in his cruiser or policing events like the annual Los Altos High Homecoming Parade and the Arts & Wine Festival.
Marshall, often referred to by his police colleagues as “Doc,” noted that while the arrangement may seem a tad unusual to some, the ability to play two distinctly different roles suits him just fine.
“They all provide me with a great deal of satisfaction,” said Marshall, who has operated his family dentistry practice in Sunnyvale since 1977. “When I walk in my office, I’m Dr. So and So, and I’m in charge of everybody. Every single question gets run by me. Here, I’m just one of the guys. That’s a different thing … I don’t have to be in charge. In some ways, that’s refreshing.”
And while he has nearly four decades of experience as a dentist, Marshall also happens to be one of the longest-tenured officers on the police force with 25 years of service.
“He’s definitely one of the elder statesmen in our organization,” Police Chief Tuck Younis said with a chuckle. “But he’s the epitome of what I want in a Los Altos police officer. He’s someone who cares about the community, he’s invested in the community and he’s approachable.”
A chance encounter
Marshall recalled his introduction to police work, noting that one of his dental hygienists became engaged to a Los Altos police officer, who in turn offered Marshall the opportunity to ride along with him during a shift one day in 1987.
“I was listening to his police stories and I thought that sounded exciting … so I jumped in his car and we had a great time,” Marshall said.
After the ride-along, Marshall expressed an interest in police work and was encouraged to speak to then-Los Altos Police Sgt. Jim Malatesta about the possibility of joining the department as a reserve. The meeting, he noted, also happened to be a chance encounter between two former high school classmates – the two men attended Fremont High in Sunnyvale around the same time.
“We both went home and looked – we had signed each other’s yearbooks,” Marshall said with a grin.
Soon after, Marshall attended reserve police academy training at night, graduating more than a year later before starting a secondary career as a level I reserve officer in Los Altos. Marshall said his career decision is one he looks back on fondly – even if it was somewhat unexpected initially.
“I always admired police officers, and I always respected police officers, but I never saw myself becoming a police officer,” he added. “But it was community service. The thought of doing something that was a positive thing and something that was helpful to people – it certainly fit those criteria.”
An asset to police
Younis emphasized that reserve officers play a “critical role” in the department. Specifically, he noted that level I reserves like Marshall perform many of the same functions as full-time officers, such as performing traffic patrol, securing crime scenes and gathering evidence.
Full-time police department members consider Marshall – as well as other reserve officers – one of their own, according to Younis.
“They are viewed as fully integrated members of this organization,” Younis said. “(The regular officers) trust them with their lives – that’s the truest compliment.”
“I think we feel like we have to earn that respect, and we also covet it,” Marshall said.
Although he is quick to express his passion for police work, Marshall readily conceded that dentistry also offers many satisfying elements, such as his drive to fix things. Dentistry, Marshall added, offers an element of instant gratification not found in other medical careers.
“In dentistry, you have the advantage of not waiting for the person to heal,” said Marshall, who previously worked in forensics, allowing him to combine his professional backgrounds. “You can take it, fix it, and when you’re done and that person stands up, it’s better than it was before. That’s very satisfying right there.”
Marshall said that though he doesn’t regularly share the fact that he’s an officer with his dental patients – and vice versa in his role as an officer – he’s proud of his work in both professions. As for the future, Marshall has no plans to slow down, even with more than two decades years of police work under his belt.
“It’s been a great 25 years,” he said, “and I’m still having a great time.”