Last updateFri, 21 Oct 2016 5pm

Faulty warranty leaves dealer, manufacturer in hot water

I heard from quite a few of you folks recently who appreciated the out-of-the-box(springs) thinking from my last column. So I dug a little deeper into the archives and found this backyard horror story.

The matter involves one of those super-duper deluxe hot tubs you can actually swim laps in, against the strong, forced current it produces. The consumer, Steve, paid a pretty penny for it. Within the first year, it sprang a few leaks, its jets malfunctioned and the filtration system went belly up. This trifecta of concerns provided a major headache.


Los Altos

86 Third Street No. 202, Third Street Limited to J. & K. Riccoboni for $1,178,000

86 Third Street No. 205, Third Street Limited to Couture Trust for $1,740,000

Shoes trek from Main St. to City Team

Lara Fulmer, from left, joins Footwear etc. founder Elie Monarch, Naot representative Mark Napior and Jesus Munoz at the shoe drop-off. Photo courtesy of Teena Ramirez

Spurred by shoppers who participated in their fundraising promotion, representatives from Footwear etc. and Naot dropped off a donation of 200 pairs of shoes at the San Jose-based nonprofit CityTeam Ministries last week. Trying on a pair of Naot shoes triggered a matching-pair donation, while purchasing a pair doubled the gift.

Their aim: to provide comfortable attire to help men and women focus on the path to recovery and stability. Footwear etc. has blended “fashion sense with common sense” at 316 Main St. since opening in 2000.


Los Altos

17 Bay Tree Lane, Ferguson Trust to Critchfield Trust for $2,250,000

670 Blinn Court, Milbank Trust to J. & K. Deweese for $2,750,000

If you knew the future, how would you invest?

Now that the capital markets have once again begun exhibiting a level of volatility not seen for a number of years, it’s appropriate to revisit the relationship between risk and return.

Wesley Gray, CEO of Alpha Architect, an investment advisory firm, developed an interesting thought experiment that brings this relationship into stark focus. For purely dramatic effect, I will paraphrase the situation he describes.

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