Mon03302015

News

Safeway escalator elicits safety concerns from customers

Safeway escalator elicits safety concerns from customers


MEGAN V. WINSLOW/Town Crier
The escalator at the Safeway on First Street poses a safety hazard, some customers allege.

A Safeway shopper who accidentally placed his cart last month on the customer escalator instead of the shopping cart track next to...

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Schools

Los Altos High hosts 30th Writers Week

Los Altos High hosts 30th Writers Week


Above Photo by Traci Newell/Town Crier;
Author Jack Andraka shares his story with fellow high school seniors during Los Altos High School’s Writers Week last week.

Los Altos High School students learned firsthand last week how professionals ...

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Community

Service dogs bring smiles, comfort to veterans at Foothill College center

Service dogs bring smiles, comfort to veterans at Foothill College center


Photos by Megan V. Winslow/Town Crier
Charles Viajar, student and U.S. Navy veteran, brings his four-legged companion Bruno to the Veterans Resource Center at Foothill College. Bruno, a 2-year-old Imperial Shih Tzu, is trained to assist Viajar with...

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Sports

Improbable run to NorCal semis saves season for St. Francis girls

Improbable run to NorCal semis saves season for St. Francis girls


Megan V. Winslow/Town Crier
St. Francis High’s Daisha Abdelkader goes on a fast break in the CCS Division II final. The senior point guard scored eight points in the Lancers’ NorCal semifinal loss to Dublin last week.

Senior Daisha Abdel...

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Comment

We'll buy it; what is it? Editorial

Would you buy a device on the condition that you are kept in the dark about how it works? Would you feel good about purchasing such a device when the contract even calls for nondisclosure of the nondisclosure form that keeps the device top secret?

T...

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Special Sections

Tuscany meets Waikiki: Los Altos Hills couple build their dream house

Tuscany meets Waikiki: Los Altos Hills couple build their dream house


Megan V. Winslow/Town Crier
Sara Weber and Victor Martina’s Los Altos Hills home features brick from a 100-year-old building in San Jose artistically combined with stucco to evoke a centuries-old feel. The lanai in the backyard adds a touch o...

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Business

Vintage Bath changes hands as new owners add twist to classic offerings

Vintage Bath changes hands as new owners add twist to classic offerings


Alicia Castro/Town Crier
Vintage Bath, the downtown Los Altos showroom, is under new leadership. Taking over are, from left, co-owners Jerry Rudick and Deena Castello and marketing and visual director Alissa McDonald.

Deena Castello – the new cu...

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Books

'Pope Joan' Book weaves tale around legend of female pontiff

'Pope Joan' Book weaves tale around legend of female pontiff


The idea that there may have a female pope at one time in history has generated much speculation throughout the centuries. “Pope Joan” (Crown, 1996) by Donna Woolfolk Cross, does not answer the question; rather, the author has created a detai...

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People

BEVERLEY JEANE (DORSEY) MCCHESNEY

BEVERLEY JEANE (DORSEY) MCCHESNEY

1944-2014

Beverley McChesney passed away at El Camino Hospital in Mountain View, CA on Sunday, Nov. 16. She had been fighting cancer for about 23 years until it went into her lungs.

She is survived by her husband David, of Cloverdale; her sisters...

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Travel

Eat, hike, soak: Cavallo Point Lodge offers Marin experience

Eat, hike, soak: Cavallo Point Lodge offers Marin experience


Eren Göknar/ Town Crier
Cavallo Point Lodge comprises former U.S. Army buildings, like the Mission Blue Chapel, repurposed for guests seeking a luxurious getaway.

It used to be a place where batteries of soldiers lived, with officers’ quarter...

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Stepping Out

Cal Pops performs Sunday at Foothill

Cal Pops performs Sunday at Foothill


Courtesy of Cal Pops
The Cal Pops trumpet section includes Dean Boysen, from left, Bob Runnels and Noel Weidkamp.

The California Pops Orchestra is scheduled to perform “Swing Time!” – a musical tour of Big Band hits from the 1930...

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Spiritual Life

Silicon Valley Prayer breakfast speakers send strong messages about God's calling

Silicon Valley Prayer breakfast speakers send strong messages about God's calling



Kirk Perry, Google Inc. president of brand solutions, discusses his faith at the March 13 Silicon Valley Prayer Breakfast. Alicia Castro/Town Crier

When God calls, you have to listen to reap the benefits.

That was the moral of the story for t...

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Magazine

Food for thought: Hidden Villa programs offer teens training in sustainability on the farm

Food for thought: Hidden Villa programs offer teens training in sustainability on the farm


/Town Crier It’s not all cute and cuddly for teens participating in the eight-week Animal Husbandry Apprenticeship program at Hidden Villa in Los Altos Hills. Mia Mosing of Palo Alto, left, and Sophia Jackson of Los Altos clean the pigpens – one of...

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Why you should talk to your doctor and why doctor should listen


courtesy of University of Pennsylvania archives
Dr. William Osler, co-founder of the Johns Hopkins School of Medicine, advocated a strong doctor-patient relationship.

“The good physician treats the disease; the great physician treats the patient with the disease.”

This quote is from the renowned physician and teacher Sir William Osler, co-founder of the Johns Hopkins School of Medicine, who lived and practiced from the mid-19th to the early 20th century. During his time, antibiotics were unknown, surgery was still an extremely dangerous proposition and public health measures such as hand washing and the importance of a clean water supply were just beginning to take hold. The wide array of diagnostic methods and treatments we take for granted today were mostly nonexistent.

Yet Osler understood and taught that a strong doctor-patient relationship – whether achieved within minutes or over a period of years – was crucial to diagnosing and treating illness. He knew that it was in fact the cornerstone of outstanding medical care.

“Listen to your patients,” he advised. “They are telling you the diagnosis.”

In today’s high-tech medical world, with its ever-expanding litany of blood tests and imaging studies (not to mention countless medications), it’s easy to lose sight of the fact that a doctor’s most powerful tool remains listening to patients. This becomes particularly challenging in a seemingly always-rushed environment, where time is in short supply and the tendency is often to keep things moving in assembly line fashion.

Yet as physicians, we still rely on our patients to tell us their stories. Given the chance, patients often paint a picture to guide their doctors toward the proper diagnosis and treatment. Having patients feel comfortable enough to do this is a precious trust that doctors cannot take for granted.

Part of every medical school and residency curriculum today includes instruction on patient-interviewing skills and a newer focus on developing and maintaining a strong patient-provider relationship. Many health-care organizations, such as the Palo Alto Medical Foundation, also conduct formal training and observation programs to promote solid and enduring patient-provider bonds. No blood test or expensive piece of diagnostic machinery will ever replace this relationship as the engine that drives exceptional medical care.

This is why I believe that having a primary-care doctor is so important to your overall health. Knowing and trusting your provider makes it easier for you to give us a deeper, more comprehensive picture of who you are. It also allows us to better reflect this in your chart for when you need to see other providers.

Our job in treating you, the patient – either preventively or for a specific illness or injury – requires that we know you as a human being. And no two human beings are completely alike, even if they suffer from the same disease or disorder.

Osler, the grand old father of modern medicine, understood this better than most. His words to his fellow physicians about not forgetting such a basic tenet still ring true today, nearly 100 years after his death: “Every patient you see is a lesson in much more than the malady from which he suffers.”

Dr. Robert Russo is an internal medicine physician at the Redwood City Center of the Palo Alto Medical Foundation.

The Palo Alto Medical Foundation and column editor Arian Dasmalchi provide this monthly column.

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