Thu05282015

News

LASD opens registration for online strategy sessions

As the Los Altos School District plans how to spend its $150 million in Measure N bond funds, its initial goal is to broaden community input.

Following an April 22 meeting, the district is casting a wider net in the hopes of soliciting feedback from...

Read more:

Loading...

Schools

Students discuss academic, social pressure in CHAC forum

Students discuss academic, social pressure in CHAC forum


Traci Newell/Town Crier
Community Health Awareness Council hosted a forum earlier this month where local students discussed the varied pressures they face.

Local students face enormous pressures in their lives, ranging from academic to social, but s...

Read more:

Loading...

Community

Alan Alda discusses career, family and science at the Celebrity Forum

Alan Alda discusses career, family and science at the Celebrity Forum


Alda

Those who laughed along with Hawkeye Pierce on the long-running TV program “M*A*S*H*” would have enjoyed the recent Foothill College Celebrity Forum Speakers Series featuring actor Alan Alda.

Alda appeared May 13-15 at the Flint Center for...

Read more:

Loading...

Sports

Eagles, Spartans advance

Eagles, Spartans advance


Town Crier file photo
Los Altos High’s Lizzy Beutter registered three hits in last week’s playoff win over Watsonville. She was also the winning pitcher.

Led by Lizzy Beutter, host Los Altos High whipped Watsonville 9-0 in the opening ro...

Read more:

Loading...

Comment

Giving the thumb to what's done: Editorial

In the wake of recent Los Altos-area news events, we’re all thumbs.

Thumbs-down: To the Los Altos City Council’s decision to put the Walter Singer bust in storage. This is wrong on so many levels – even worse than the initial council decision to tra...

Read more:

Loading...

Special Sections

Planting is possible despite drought

Planting is possible despite drought


Tanya Kucak/Special to the Town Crier
Wash the soilless mix off the root ball into the same container in which you have placed the clay soil from the planting hole. Remove at least an inch from the top and sides of the plant.

In this continuing dro...

Read more:

Loading...

Business

Los Altos-based startup eyes digital makeup color-matching

Los Altos-based startup eyes digital makeup color-matching


Alicia Castro/Town Crier
Kokko Inc. Makeup Director Meli Pennington, standing, tests different shades of foundation on Los Altos resident Karen Melchior.

Meli Pennington knows cosmetics.

She has painted faces for the pages of Vogue and Glamour,...

Read more:

Loading...

Books

Horan's 'Loving Frank' offers fictionalized account of famed architect's illicit affair

Horan's 'Loving Frank' offers fictionalized account of famed architect's illicit affair


In the 1920s, two married people fall in love, leave their spouses and children and set about living and traveling together. Affairs of this sort were considered shocking at the time. But the scandal was heightened given that the man was Frank Lloy...

Read more:

Loading...

People

GUY WILSON SHOUP

Guy Wilson Shoup, 80, died on April 28, 2015, at his Palo Alto apartment, after a long period of ill health. Born on November 22, 1934, to Margaret Owen Shoup and to Jack Wilson Shoup (the second son of Paul Shoup, widely considered the founder of Lo...

Read more:

Loading...

Travel

Flying south for the winter: Antarctica trips are not just for the birds

Flying south for the winter: Antarctica trips are not just for the birds


Photos Courtesy of Dave Hadden
Los Altos residents Dave and Joan Hadden watched the scenery from the large boat and a smaller Zodiac.

Standing on the beach with hundreds of thousands of penguins is “the experience of a lifetime,” according to Ga...

Read more:

Loading...

Stepping Out

LA Stage Co. goes to 'town'

LA Stage Co. goes to 'town'


courtesy of Los Altos Stage Company
The Los Altos Stage Company production of “Urinetown: The Musical” opens this weekend.

The Los Altos Stage Company caps its 19th season with the musical comedy “Urinetown: The Musical,” scheduled to preview Th...

Read more:

Loading...

Spiritual Life

Mercifully in His grip: Exploring our true position in Christ

I recently read a wonderful analogy about our true position in Christ. It was shockingly contrary to the messages impressed upon me in church, but deeply rooted in the Bible. The analogy is that of child and a parent. If you have ever taken a small ...

Read more:

Loading...

Magazine

Practice prudent pruning: Maintaining manzanita, ceanothus and toyon

Practice prudent pruning: Maintaining manzanita, ceanothus and toyon


tanya kucak/Special to the Town Crier
Shrub manzanitas are known for their sinuous mahogany trunks and branches. If the foliage hides the bark, prune selectively to open the center so that the bark is visible year-round. This Montara manzanita is ...

Read more:

Loading...

Inside Mountain View

Same wolf, different clothing: Assistant DA says scam tactics targeting seniors rarely change


Courtesy of StatePoint
Phone scammers use intimidation and threats when targeting seniors, who are particularly vulnerable to identity theft.

Los Altos resident Rebecca Truman last month received a phone call she wasn’t expecting – and likely won’t forget anytime soon.

Identifying himself as a Microsoft representative, the male voice on the other end of the line told Truman that her desktop computer kept sending the company error messages – the type typically seen when a program crashes. However, Truman quickly caught on that the call was nothing more than a haphazard scam attempt when the supposed service representative asked her to access the computer so that he could help her delete the messages.

“In hindsight, it was probably to remove the firewall,” said Truman, a Los Altos resident since 1992. “I told him that he was lying and that he needed to get another job. I pointed out that Microsoft corrects errors through software updates.”

Flustered by her response, she noted, the man became increasingly agitated with her stance, and at one point she heard him whispering to another person in the room, “She won’t believe me.”

Pleas quickly turned to threats, she added.

“He told me that if I didn’t comply that he’d freeze or shut down my computer,” said Truman, who eventually hung up on the man – only to have him call back again the next two days using different names. “His emotional intensity increased and at one point he was even yelling at me over the phone.”

Typical tactics

Janet Berry, deputy district attorney in the Elder Fraud Unit of the Santa Clara County District Attorney’s Office, said the tactics employed by Truman’s scammer – threats and intimidation – are typical, regardless of the story being told.

“What changes is not the nature of the scams, but the details of it,” Berry said. “It’s so low, and what amazes me is that it gets lower. There is no limit to the depths a scammer will go. … It’s completely ruthless.”

Despite the common nature of scam tactics, Berry said seniors and other residents in the county remain at risk of having their identities stolen and, in turn, their money. She noted that in 2012, more than 12 million Americans were victims of identity theft – which she called a “small slice” of the scamming pie – at a combined cost of $21 billion. Out of that pie, she added, was $2.6 billion lost in senior-related scams.

Berry said Truman’s caller used a variation of cold-call “phishing” tactics used by scammers in the hope that someone will eventually bite.

“If someone calls you, initiates the conversation and they want your information, it’s a scam – period,” she warned.

Brazen targeting

Reached by the Town Crier, Los Altos Police Sgt. Scott McCrossin noted that fear isn’t the only way scammers have lured seniors into handing over money. He pointed to a recent case in which a male scammer employed a common scheme typically used in scam emails to befriend and swindle a senior in Los Altos. The man told her he needed money to pay some outstanding taxes, in return for the promise to share some lottery winnings he was set to receive in the near future.

McCrossin added that the Spanish-speaking senior – buoyed by the promise of riches – went to her bank and withdrew several thousand dollars in cash for the scammer, whom she never heard from again.

No free lunch

“He was taking advantage of her for cultural reasons and because of her age,” said McCrossin, who added that con men targeting Los Altos seniors is nothing new, given the area’s affluence and robust elderly population.

Shawna Reeves, an elder-abuse expert and consultant based out of Oakland, said she’s seen the same scare tactics experienced by Truman in other schemes – including those who use government program signups like the Affordable Care Act to take advantage of uninformed residents. In these cases, Reeves said scammers typically offer seniors help navigating through the signup process and ask for an upfront down payment – while others ask for the senior’s personal information in order to do the signups for them. Those resisting the offer are often told they’ll face harsh financial or other penalties for noncompliance.

“Some would even say they’d go to jail – it’s that brazen,” said Reeves, a 1995 graduate of Mountain View High School.

Reeves said the promise of wealth is another common example she’s seen in the form of low-cost or free asset planning seminars for seniors. While many are legitimate, she noted, others simply serve as an opportunity to pressure seniors into purchasing investment products not suitable for their financial needs.

She pointed to a 2007 Securities and Exchange Commission study of 110 firms offering “free lunch” financial seminars. The study revealed that all of the seminars advertised as educational or those without sales pitches in fact did involve a sales presentation at some point. Another 50 percent of them featured “misleading” or “exaggerated” claims such as double-digit returns, while 23 percent offered “possibly unsuitable recommendations.” Another 13 percent, the report noted, “appeared to be fraudulent.”

“If you think about it, to put on a seminar costs something,” Reeves said. “They’re not doing it out of the kindness of their heart. They’re going to want to make money somehow. … It really comes down to remembering that there is no free lunch.”

In the future

Looking ahead, Berry said 2014 will likely feature more of the same seen in 2013 – more scammers targeting a growing population of seniors that now include many baby boomers.

“It would be safe to say that this gets bigger every year,” she said. “Some of them we find out about – I think most we don’t. It’s a hugely underreported crime, in part because of embarrassment and fear. If an elder tells someone they’re sending their money to Liberia or something, they’re afraid they’ll lose their independence. It’s really a reasonable fear.”

Despite what she concedes might seem like a gloomy landscape, Berry said she hopes that continued outreach and education will eventually lead to residents and law enforcement collectively putting “a major dent in the scam trade in this county.”

“I am hopeful, because every time I talk to people about elder-fraud prevention, they’re on board,” she said. “It just requires getting the word out, and the community gets galvanized – that gives me hope.”

Schools »

Schools
Read More

Sports »

sports
Read More

People »

people
Read More

Special Sections »

Special Sections
Read More

Photos of Los Altos

photoshelter
Browse and buy photos