Sun02012015

News

Foothill to offer four-year degree: Foothill aims to launch dental hygiene degree in fall 2016

Foothill to offer four-year degree: Foothill aims to launch dental hygiene degree in fall 2016


Ellie Van Houtte/Town Crier
Students enrolled in Foothill College’s two-year dental hygiene program, above, can soon earn a four-year bachelor’s degree for approximately $10,000.

Foothill-De Anza Community College District Chancellor Linda M. Th...

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Schools

Freestyle hosts exhibition at Computer Science Museum

Freestyle hosts exhibition at Computer Science Museum


Traci Newell/Town Crier
Mountain View High junior and Freestyle Academy student Radika Gupta, right, works with a fellow student during a WebAudio course this month.

For three periods a day, a small subset of students from Los Altos and Mountain Vi...

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Community

Museum explores Stanford, Valley connection

Museum explores Stanford, Valley connection


Courtesy of Julie Rose
The Los Altos History Museum’s “Symbiotic Superstars” event drew a crowd including, from left, “The Lure & the Legends” creator Nan Geschke, Stanford President John L. Hennessy, historian Leslie Berlin and Adobe Systems c...

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Comment

Good compromise on PE exemptions: Editorial

While “Deflategate” captures the national sports headlines, the local issue of physical education class exemptions for freshmen seems a much worthier sports topic for discussion.

The Mountain View Los Altos Union High School District Board of Truste...

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Special Sections

Your Home Brief

Filoli hosts bird exhibition

Filoli kicks off the 2015 season of art exhibitions in its Visitor and Education Center with “The Birds of America: Audubon Collection,” a selection of prints from Filoli’s Permanent Collection, Feb. 10...

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Business

Wine & beer lounge coming to First Street

Wine & beer lounge coming to First Street


Ellie Van Houtte/Town Crier
The new wine and beer lounge Honcho heads to First Street, with a spring opening anticipated.

A cocktail lounge proposed for First Street has cleared its first hurdle – the Los Altos Planning and Transportation Comm...

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Books

"Fearless Genius" photos chart Silicon Valleys brain trust


Not every book needs pages and pages of words to tell a story – some do it through pictures.

“Fearless Genius: The Digital Revolution in Silicon Valley, 1985-2000” (Atria Books, 2014) by Doug Menuez features more than 100 photographs Menuez to...

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People

RUBY DOSHIM LAI

Ruby Doshim Lai was born on July 26, 1929 and passed away at home on January 10, 2015. A resident of Los Altos for over 50 years, Ruby is survived by her husband Bill; children Gwen, Tracy and Allyn; and grandchildren Kiyoshi and Misa.

Born on Mott ...

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Travel

Cuban photographer slated to appear at Foothill

Cuban photographer slated to appear at Foothill


Courtesy of Raúl Cañibano
Cuban photographer Raúl Cañibano is set to appear at Foothill College tonight. His work – including the image “Series: Guajira’s Land, Viñales, 2007,” right – is on display at the KCI Gallery t...

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Stepping Out

'Betrayal' at Pear

'Betrayal' at Pear


Ray Renati/Special to the Town Crier
The cast of Pear Avenue Theatre’s “Betrayal” includes Maryssa Wanlass, from left, Fred Pitts and William J. Brown III.

The Pear Avenue Theatre presents Harold Pinter’s investigation of modern relationships, “...

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Magazine

Tracing history on foot: Hidden Villa’s long hike

Tracing history on foot: Hidden Villa’s long hike


Campers on Hidden Villa’s Sierra Backpacking Trip study historical photos to measure how the land has changed and alternate serving as student leaders who guide the route of their three-week trek.

Amid the high-tech camps and programs of a Bay Area ...

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Local mediators write book on 'Unexpected Gift' of conflict

Conflict is never pretty, but most people could learn a thing or two about resolving it from the new book “Conflict – The Unexpected Gift: Making the Most of Disputes in Life and Work” (iUniverse, 2013).

Written by two experienced local mediators, Jack Hamilton and Elisabeth Seaman, the book compiles useful tips that have proven effective over two decades of trial and error.

“We’re giving them the tools they can use in their own lives,” said Hamilton, who teaches at Stanford University and co-authored the book with fellow mediator and business partner Seaman.

Sharlene Gee and Hillary Freeman also contributed to the book.

As a volunteer mediator with the Palo Alto Mediation Program, Seaman facilitated one of the breakout groups in a December 2012 meeting to gather input on five facilities-sharing scenarios for Bullis Charter School and the Los Altos School District.

Hamilton regularly gives talks for local groups, including a book discussion earlier this year at BridgePoint at Los Altos. He also headed a training session for volunteer mediators with the Los Altos, Mountain View and Palo Alto mediation programs.

Both Hamilton and Seaman have served as volunteer and professional mediators for 20 years.

Conflict is “a result of unfounded assumptions about each other. It’s the assumptions that trigger the emotions,” Hamilton said.

The book introduces a “Ladder of Assumptions”: Step 1, Assumptions of the Facts; Step 2, Interpretations; Step 3, Motives; and Step 4, Generalizations.

“It’s a metaphor for how the human mind works,” Hamilton said.

Built into the book are methods for helping people identify and write their own ladders, he added.

“Some people see things as black or white,” Seaman said. “Things are more generally complicated than that.”

The first step to resolving conflict, Seaman said, is to “become aware of how our thinking processes work.”

Next comes something that people in general don’t do well – listen. The authors underline the importance of becoming an attentive listener. They offer a four-step process to improve communication: encourage dialogue by drawing the speaker out, clarify statements to understand more fully, restate to let the speaker know you’re listening and summarize to review what’s been said.

Good listening, they said, breaks down stereotypes and preconceived notions about the opposing party.

“When people come to mediation, they’re breathing fire,” Hamilton said. “(Mediation) enables disputants to get a sense over time of who that other person is.”

For instance, Hamilton said that because his educational background and experience was greater than Seaman’s, he figured her ideas would not be as good and thus more easily discounted.

“As long as I held her in that box, I would never have heard her good ideas,” he said.

Seaman pointed to a case between two brothers who had a conflict over property, and, more importantly, did not get along with one another. Repairing the brothers’ broken relationship took precedence before any agreement over property could be reached.

“What kind of relationship are you going to have when this (agreement) is over?” she asked the brothers.

Another four-word mantra the mediators espouse: Stop, Listen, Accept, Collaborate.

Hamilton said the book is “pretty much for anyone 15 or older. It’s full of case studies.”

Other helpful advice includes learning how to apologize effectively, finding humility and becoming more self-aware.

And the “Unexpected Gift” referenced in the title? That, according to the authors, is emerging from conflict a better person.

“There’s a tinge of idealism here,” Hamilton said, a bit tongue in cheek, of his reasons for compiling the book. “We’re trying to build world peace one person at a time.”

Hamilton is scheduled to teach a conflict resolution class Jan. 10 to March 7 at Avenidas in Palo Alto. For more information, call 289-5400.

“Conflict – The Unexpected Gift” is available for checkout at the Los Altos main library, 13 S. San Antonio Road. Los Altos Voices for Peace purchased and donated the book to the library.

To order the book and for more information, visit iuniverse.com.

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