Wed09022015

News

West Nile fogging commences today

West Nile fogging commences today


Courtesy of the Santa Clara County Vector Control District
Fogging commences Wednesday within the highlighted area.

The detection of West Nile Virus-infected mosquitos means that Santa Clara County officials will begin mosquito fogging operations...

Read more:

Loading...

Schools

LASD trustees reopen negotiations with Los Altos Teachers Association

The Los Altos School District Board of Trustees last week directed staff to reopen negotiations with the Los Altos Teachers Association, a move intended to shore up the district’s financial picture.

According to the district’s current co...

Read more:

Loading...

Community

LA teenager crowned Miss Golden State, advances to national pageant in Florida

LA teenager crowned Miss Golden State, advances to national pageant in Florida


Alicia Castro/Town Crier
Alexandra McCarthy, crowned Miss Golden State Teen in July, earned “Ms. Personality” honors from her peers.

Alexandra McCarthy has a ways to go before reaching her coveted role as a U.S. Supreme Court justice. Bu...

Read more:

Loading...

Sports

After rough year, Eagles aim to soar once more

After rough year, Eagles aim to soar once more


Megan V. Winslow/Town Crier
Los Altos High senior running back Patrick Vargas snares a pass in practice last week.

Don’t dismiss the Eagles. Coach Trevor Pruitt is adamant that his Los Altos High football team will be better than expected.

&#...

Read more:

Loading...

Comment

Car spotting 2015: A Piece of My Mind

When I was a kid, September was exciting, almost like Christmas, because that was when the Big Three automakers would reveal the new models for the upcoming year.

Read more:

Loading...

Special Sections

Loving on the Edge

Loving on the Edge


Courtesy of Ford
The Ford Edge has been redesigned for 2015. Ford lengthened the wheel base and added cargo space, among other things. The Titanium model sells for approximately $42,000.

Once in a while, a vehicle we test-drive is just right for our...

Read more:

Loading...

Business

Wine bar aims for October opening

Wine bar aims for October opening


Rendering courtesy of Honcho
Honcho, the wine and beer lounge on First Street, expects an October launch. A rendering of the space reveals the interior layout, which includes bar and lounge-style seating.

A downtown libations lounge that anticip...

Read more:

Loading...

People

LOIS CAROLINE WALLES

LOIS CAROLINE WALLES

November, 1928

Lois lost a long and courageous battle with a prolonged illness on July 14th, 2015. She passed away knowing how well she was loved. She was always the life of the party and loved bringing everyone to her home for dinner or an event,...

Read more:

Loading...

Travel

Carmel Valley Ranch unveils upgrades

Carmel Valley Ranch unveils upgrades


Courtesy of Carmel Valley Ranch
Carmel Valley Ranch recently upgraded its Vineyard Oak suites, which feature sweeping views, rocking chairs and private outdoor tubs for soaking under the stars.

Things are heating up at Carmel Valley Ranch, with 30 n...

Read more:

Loading...

Stepping Out

'Dead Man' comes alive at Bus Barn

'Dead Man' comes alive at Bus Barn


Richard Mayer/Special to the Town Crier
The cast of Los Altos Stage Company’s “Dead Man’s Cell Phone” includes, from left, Marjorie Hazeltine (as Hermia), Kristin Walter (Jean) and Adrienne Walters (Carlotta).

Los Altos Stage Company opens its ...

Read more:

Loading...

Spiritual Life

Inside Mountain View

MV actress/playwright Garvin wins NY festival award for

MV actress/playwright Garvin wins NY festival award for "Corners Grove"


Courtesy of Undiscovered Countries
Kaela Mei-Shing Garvin received a New York arts festival award for a featured role in “Corners Grove,” a play she wrote.

New York recognized that one of Mountain View’s own can “make it there” when the Planet C...

Read more:

Loading...

Local mediators write book on 'Unexpected Gift' of conflict

Conflict is never pretty, but most people could learn a thing or two about resolving it from the new book “Conflict – The Unexpected Gift: Making the Most of Disputes in Life and Work” (iUniverse, 2013).

Written by two experienced local mediators, Jack Hamilton and Elisabeth Seaman, the book compiles useful tips that have proven effective over two decades of trial and error.

“We’re giving them the tools they can use in their own lives,” said Hamilton, who teaches at Stanford University and co-authored the book with fellow mediator and business partner Seaman.

Sharlene Gee and Hillary Freeman also contributed to the book.

As a volunteer mediator with the Palo Alto Mediation Program, Seaman facilitated one of the breakout groups in a December 2012 meeting to gather input on five facilities-sharing scenarios for Bullis Charter School and the Los Altos School District.

Hamilton regularly gives talks for local groups, including a book discussion earlier this year at BridgePoint at Los Altos. He also headed a training session for volunteer mediators with the Los Altos, Mountain View and Palo Alto mediation programs.

Both Hamilton and Seaman have served as volunteer and professional mediators for 20 years.

Conflict is “a result of unfounded assumptions about each other. It’s the assumptions that trigger the emotions,” Hamilton said.

The book introduces a “Ladder of Assumptions”: Step 1, Assumptions of the Facts; Step 2, Interpretations; Step 3, Motives; and Step 4, Generalizations.

“It’s a metaphor for how the human mind works,” Hamilton said.

Built into the book are methods for helping people identify and write their own ladders, he added.

“Some people see things as black or white,” Seaman said. “Things are more generally complicated than that.”

The first step to resolving conflict, Seaman said, is to “become aware of how our thinking processes work.”

Next comes something that people in general don’t do well – listen. The authors underline the importance of becoming an attentive listener. They offer a four-step process to improve communication: encourage dialogue by drawing the speaker out, clarify statements to understand more fully, restate to let the speaker know you’re listening and summarize to review what’s been said.

Good listening, they said, breaks down stereotypes and preconceived notions about the opposing party.

“When people come to mediation, they’re breathing fire,” Hamilton said. “(Mediation) enables disputants to get a sense over time of who that other person is.”

For instance, Hamilton said that because his educational background and experience was greater than Seaman’s, he figured her ideas would not be as good and thus more easily discounted.

“As long as I held her in that box, I would never have heard her good ideas,” he said.

Seaman pointed to a case between two brothers who had a conflict over property, and, more importantly, did not get along with one another. Repairing the brothers’ broken relationship took precedence before any agreement over property could be reached.

“What kind of relationship are you going to have when this (agreement) is over?” she asked the brothers.

Another four-word mantra the mediators espouse: Stop, Listen, Accept, Collaborate.

Hamilton said the book is “pretty much for anyone 15 or older. It’s full of case studies.”

Other helpful advice includes learning how to apologize effectively, finding humility and becoming more self-aware.

And the “Unexpected Gift” referenced in the title? That, according to the authors, is emerging from conflict a better person.

“There’s a tinge of idealism here,” Hamilton said, a bit tongue in cheek, of his reasons for compiling the book. “We’re trying to build world peace one person at a time.”

Hamilton is scheduled to teach a conflict resolution class Jan. 10 to March 7 at Avenidas in Palo Alto. For more information, call 289-5400.

“Conflict – The Unexpected Gift” is available for checkout at the Los Altos main library, 13 S. San Antonio Road. Los Altos Voices for Peace purchased and donated the book to the library.

To order the book and for more information, visit iuniverse.com.

Schools »

Schools
Read More

Sports »

sports
Read More

People »

people
Read More

Special Sections »

Special Sections
Read More

Photos of Los Altos

photoshelter
Browse and buy photos