Mon02082016

News

Mountain View braces for Super Bowl crowds

Mountain View braces for Super Bowl crowds


Graphic Courtesy of City of Mountain View
The purple parking lots above indicate where paid parking for the Super Bowl is allowed in downtown Mountain View. Other lots are open but still carry three-hour time constraints.

Downtown Mountain View wil...

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Schools

Los Altos High student hopes to bring animal therapy to school

Los Altos High student hopes to bring animal therapy to school


Courtesy of Christine Lenz
Los Altos High junior Riley Fujioka, left, works with Animal Assisted Happiness program manager Simone Haroush-van Dam.

Research affirms that the therapeutic effects of animals help reduce stress in humans, and one Los Alt...

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Community

Sports

Panthers outpace Priory

Panthers outpace Priory


Shirley Pefley/Special to the Town Crier
Pinewood’s Matt Peery lays up the ball in Friday’s win over Woodside Priory. Peery paced the Panthers with 19 points.

While height helps, the Pinewood School boys are proof that basketball is not ...

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Comment

From the City Manager's Desk: Fulfilling our mission

 

For those of us who work for Los Altos, the mission is “to foster and maintain the city of Los Altos as a great place to live and to raise a family.” The city’s employees take this mission seriously and – individually ...

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Special Sections

'Machos': Middle Eastern nachos ideal for Super Bowl

'Machos': Middle Eastern nachos ideal for Super Bowl


Photos Courtesy of Blanche Shaheen
Blanche Shaheen, above with her brother Issa, shares her Middle Eastern take on nachos – ideal for a Super Bowl party. Shaheen’s “Machos,” right, feature feta, tahini sauce, Persian cucumbe...

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Business

Businesses on Main Street make moves

Businesses on Main Street make moves


Alicia Castro/Town Crier
Several stores on Main Street in downtown Los Altos are in the midst of changing hands.

In the coming months, Main Street will welcome several new businesses to fill empty storefronts.

Jennifer Quinn, the city’s econo...

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People

ROSEMARY FRASER

Rosemary Fraser, age 81, a long-time resident of the Los Altos/Palo Alto area, died peacefully Friday, the 22nd of January at her home. It was a sudden death; hypertension was the underlying cause.

Born in 1934 in Florence, Arizona, Rosemary enjoyed...

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Stepping Out

West Bay Opera tackles Tchaikovsky's 'Onegin'

West Bay Opera tackles Tchaikovsky's 'Onegin'


Otak Jump/Special to the Town Crier
Olga Chernisheva and Silas Elash perform in West Bay Opera’s “Eugene Onegin.”

The West Bay Opera production of “Eugene Onegin” is scheduled Feb. 19-28 at Lucie Stern Theatre, 1305...

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Spiritual Life

How to cultivate childlike faith in a grown-up world

And Jesus said: “Truly I tell you, unless you change and become like little children, you will never enter the kingdom of heaven.”

– Matt. 18:3

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Inside Mountain View

New right-to-lease ordinance promises relief for renters

New right-to-lease ordinance promises relief for renters


Mountain View Tenants Coalition/Facebook
Residents gather in the fall to protest Mountain View’s rising rents. Rent relief is on the way in the form of a new ordinance.

A controversial Mountain View law requiring landlords to provide lease opt...

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Local mediators write book on 'Unexpected Gift' of conflict

Conflict is never pretty, but most people could learn a thing or two about resolving it from the new book “Conflict – The Unexpected Gift: Making the Most of Disputes in Life and Work” (iUniverse, 2013).

Written by two experienced local mediators, Jack Hamilton and Elisabeth Seaman, the book compiles useful tips that have proven effective over two decades of trial and error.

“We’re giving them the tools they can use in their own lives,” said Hamilton, who teaches at Stanford University and co-authored the book with fellow mediator and business partner Seaman.

Sharlene Gee and Hillary Freeman also contributed to the book.

As a volunteer mediator with the Palo Alto Mediation Program, Seaman facilitated one of the breakout groups in a December 2012 meeting to gather input on five facilities-sharing scenarios for Bullis Charter School and the Los Altos School District.

Hamilton regularly gives talks for local groups, including a book discussion earlier this year at BridgePoint at Los Altos. He also headed a training session for volunteer mediators with the Los Altos, Mountain View and Palo Alto mediation programs.

Both Hamilton and Seaman have served as volunteer and professional mediators for 20 years.

Conflict is “a result of unfounded assumptions about each other. It’s the assumptions that trigger the emotions,” Hamilton said.

The book introduces a “Ladder of Assumptions”: Step 1, Assumptions of the Facts; Step 2, Interpretations; Step 3, Motives; and Step 4, Generalizations.

“It’s a metaphor for how the human mind works,” Hamilton said.

Built into the book are methods for helping people identify and write their own ladders, he added.

“Some people see things as black or white,” Seaman said. “Things are more generally complicated than that.”

The first step to resolving conflict, Seaman said, is to “become aware of how our thinking processes work.”

Next comes something that people in general don’t do well – listen. The authors underline the importance of becoming an attentive listener. They offer a four-step process to improve communication: encourage dialogue by drawing the speaker out, clarify statements to understand more fully, restate to let the speaker know you’re listening and summarize to review what’s been said.

Good listening, they said, breaks down stereotypes and preconceived notions about the opposing party.

“When people come to mediation, they’re breathing fire,” Hamilton said. “(Mediation) enables disputants to get a sense over time of who that other person is.”

For instance, Hamilton said that because his educational background and experience was greater than Seaman’s, he figured her ideas would not be as good and thus more easily discounted.

“As long as I held her in that box, I would never have heard her good ideas,” he said.

Seaman pointed to a case between two brothers who had a conflict over property, and, more importantly, did not get along with one another. Repairing the brothers’ broken relationship took precedence before any agreement over property could be reached.

“What kind of relationship are you going to have when this (agreement) is over?” she asked the brothers.

Another four-word mantra the mediators espouse: Stop, Listen, Accept, Collaborate.

Hamilton said the book is “pretty much for anyone 15 or older. It’s full of case studies.”

Other helpful advice includes learning how to apologize effectively, finding humility and becoming more self-aware.

And the “Unexpected Gift” referenced in the title? That, according to the authors, is emerging from conflict a better person.

“There’s a tinge of idealism here,” Hamilton said, a bit tongue in cheek, of his reasons for compiling the book. “We’re trying to build world peace one person at a time.”

Hamilton is scheduled to teach a conflict resolution class Jan. 10 to March 7 at Avenidas in Palo Alto. For more information, call 289-5400.

“Conflict – The Unexpected Gift” is available for checkout at the Los Altos main library, 13 S. San Antonio Road. Los Altos Voices for Peace purchased and donated the book to the library.

To order the book and for more information, visit iuniverse.com.

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