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News

First St. closure set for Saturday

First Street in downtown Los Altos will be closed Saturday (Nov. 22) between West Edith Avenue and Shasta Street for street paving. The closure is scheduled from 7 a.m. to 7 p.m. In the event of poor weather, the work will be rescheduled for a later ...

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Schools

Scientists bring experiments into MV classrooms

Scientists bring experiments into MV classrooms


Ellie Van Houtte/Town Crier
During a Science is Learning geology lesson, Theuerkauf Elementary School students learn about igneous rocks by observing how sugar changes form when heated.

Hundreds of local elementary students perform experiments w...

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Community

Local actors star in PYT's 'Oklahoma!'

Local actors star in PYT's 'Oklahoma!'


Courtesy of Peninsula Youth Theatre
PYT’s “Oklahoma!” features, from left, David Peters of Mountain View, Jenna Levere of Los Altos and Kai Wessel of Mountain View.

Time is running out to catch Peninsula Youth Theatre’s production of “Oklahoma!”...

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Sports

Eagles advance

Eagles advance


Ellie Van Houtte/Town Crier
Los Altos High’s Carmen Annevelink, left, and Kristen Liu put up a block against Mountain View. Annevelink totaled 20 kills.

Mountain View High’s out-of-the-gate energy could last for only so long against rival and he...

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Comment

Coping with addictions: Haugh About That?

Preparing to deal with my lifelong addiction, I stood in front of the mirror ready to confess the shame I’d been hiding. The first step to healing, I reminded myself, is to admit something is wrong.

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Special Sections

NASA, Google agreement preserves Hangar One

NASA, Google agreement preserves Hangar One


Bruce Barton/Town Crier
Hangar One, pictured here last January, will be restored under an agreement between Google and NASA.

NASA and Google Inc. forged an agreement last week that allows Google to lease a portion of NASA’s historic Moffett Fede...

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Business

State Street science center closing Nov. 30

State Street science center closing Nov. 30


Ellie Van Houtte/
Helix at 316 State St. is closing after the completion of a one-year grant from Passerelle Investment Co. The science center became a popular destination because of its various exhibits. Town Crier

A popular downtown destination...

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Books

Children's author signs books at Linden Tree

Children's author signs books at Linden Tree


Author Tiffany Papageorge is scheduled to sign copies of new her book 11 a.m. Dec. 6 at Linden Tree Books, 265 State St., Los Altos.

Papageorge’s “My Yellow Balloon” (Minoan Moon, 2014) is a Mom’s Choice “Gold” winner. In the book, the Los Gat...

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People

JAMES WINDELL SMITH

JAMES WINDELL SMITH

January 11, 1939 – November 6, 2014
Resident of Mountain View

James Windell Smith, a 40 year resident of Los Altos, passed away from complications after a post-surgery stroke November 6th, 2014 in Los Gatos, California.

Born on January 11, 1939 on...

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Travel

Olive Sonoma: There's more to the quaint town than wine

Olive Sonoma: There's more to the quaint town than wine


Eren Göknar/ Special to the Town Crier
While many day-trippers may think that Sonoma is all about the grapes, the region boasts other delights. Try a biplane ride over the patchwork landscape.

Sonoma, a scenic two-hour drive from Los Altos, boa...

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Stepping Out

LA Stage Company opens 'Fairway'

The Los Altos Stage Company production of Ken Ludwig’s new comedy “The Fox on the Fairway” is slated to run Thursday through Dec. 14 at Bus Barn Theater, 97 Hillview Ave.

A tribute to the English farces of the 1930s and 1940s, “Fox” is a romp that p...

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Spiritual Life

Author of Jewish historical novel slated at Congregation Beth Am

Author of Jewish historical novel slated at Congregation Beth Am


The Beth Am Women have scheduled “A Conversation with Author Maggie Anton” 7:30 p.m. Nov. 20 at Congregation Beth Am, 26790 Arastradero Road, Los Altos Hills.

Anton, winner of the 2012 National Jewish Book Award for Fiction, will discu...

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Magazine

Christmas At Our House home tour celebrates 26 years

Christmas At Our House home tour celebrates 26 years


Courtesy of Christopher Stark
Homes on the St. Francis High School Women’s Club’s Christmas at Our House Holiday Home Tour showcase a variety of architectural styles.

The days grow short on sunshine but long on nostalgia as the holidays approach...

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Local mediators write book on 'Unexpected Gift' of conflict

Conflict is never pretty, but most people could learn a thing or two about resolving it from the new book “Conflict – The Unexpected Gift: Making the Most of Disputes in Life and Work” (iUniverse, 2013).

Written by two experienced local mediators, Jack Hamilton and Elisabeth Seaman, the book compiles useful tips that have proven effective over two decades of trial and error.

“We’re giving them the tools they can use in their own lives,” said Hamilton, who teaches at Stanford University and co-authored the book with fellow mediator and business partner Seaman.

Sharlene Gee and Hillary Freeman also contributed to the book.

As a volunteer mediator with the Palo Alto Mediation Program, Seaman facilitated one of the breakout groups in a December 2012 meeting to gather input on five facilities-sharing scenarios for Bullis Charter School and the Los Altos School District.

Hamilton regularly gives talks for local groups, including a book discussion earlier this year at BridgePoint at Los Altos. He also headed a training session for volunteer mediators with the Los Altos, Mountain View and Palo Alto mediation programs.

Both Hamilton and Seaman have served as volunteer and professional mediators for 20 years.

Conflict is “a result of unfounded assumptions about each other. It’s the assumptions that trigger the emotions,” Hamilton said.

The book introduces a “Ladder of Assumptions”: Step 1, Assumptions of the Facts; Step 2, Interpretations; Step 3, Motives; and Step 4, Generalizations.

“It’s a metaphor for how the human mind works,” Hamilton said.

Built into the book are methods for helping people identify and write their own ladders, he added.

“Some people see things as black or white,” Seaman said. “Things are more generally complicated than that.”

The first step to resolving conflict, Seaman said, is to “become aware of how our thinking processes work.”

Next comes something that people in general don’t do well – listen. The authors underline the importance of becoming an attentive listener. They offer a four-step process to improve communication: encourage dialogue by drawing the speaker out, clarify statements to understand more fully, restate to let the speaker know you’re listening and summarize to review what’s been said.

Good listening, they said, breaks down stereotypes and preconceived notions about the opposing party.

“When people come to mediation, they’re breathing fire,” Hamilton said. “(Mediation) enables disputants to get a sense over time of who that other person is.”

For instance, Hamilton said that because his educational background and experience was greater than Seaman’s, he figured her ideas would not be as good and thus more easily discounted.

“As long as I held her in that box, I would never have heard her good ideas,” he said.

Seaman pointed to a case between two brothers who had a conflict over property, and, more importantly, did not get along with one another. Repairing the brothers’ broken relationship took precedence before any agreement over property could be reached.

“What kind of relationship are you going to have when this (agreement) is over?” she asked the brothers.

Another four-word mantra the mediators espouse: Stop, Listen, Accept, Collaborate.

Hamilton said the book is “pretty much for anyone 15 or older. It’s full of case studies.”

Other helpful advice includes learning how to apologize effectively, finding humility and becoming more self-aware.

And the “Unexpected Gift” referenced in the title? That, according to the authors, is emerging from conflict a better person.

“There’s a tinge of idealism here,” Hamilton said, a bit tongue in cheek, of his reasons for compiling the book. “We’re trying to build world peace one person at a time.”

Hamilton is scheduled to teach a conflict resolution class Jan. 10 to March 7 at Avenidas in Palo Alto. For more information, call 289-5400.

“Conflict – The Unexpected Gift” is available for checkout at the Los Altos main library, 13 S. San Antonio Road. Los Altos Voices for Peace purchased and donated the book to the library.

To order the book and for more information, visit iuniverse.com.

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