Sat07042015

News

Effective today, library cards free again in Los Altos

Both Los Altos libraries should see a spike in use soon. After the elimination of an $80 annual card fee that had been in place since 2011, nonresidents will receive free library cards at local libraries, effective today.

Residents of Mountain View ...

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Schools

Almond fifth-graders set sail at Shoreline

Almond fifth-graders set sail at Shoreline


Courtesy of Corinne Finegan Machatzke
Fifth- graders at Almond School launched the boats they designed and built at Shoreline Lake last month.

Almond School fifth-graders boarded their handmade boats at Shoreline Lake in Mountain View last month to...

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Community

Taking it back to 'The Streets': Local filmmaker aims to revive 1970s series 'Streets of San Francisco'

Taking it back to 'The Streets': Local filmmaker aims to revive 1970s series 'Streets of San Francisco'


Courtesy of Charles Alley
Charles Alley’s filmmaking company may be based in Mountain View, but he knows all about “The Streets of San Francisco.” He’s rebooting the 1970s TV classic.

When people look for the next hit TV show, they often assume ...

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Sports

Enjoying the moment


Courtesy of Dick D’OlivA
Former Golden State Warriors trainer Dick D’Oliva, from left, wife Vi, former Warriors assistant coach Joe Roberts and wife Celia ride on a cable car in the victory parade.

Dick D’Oliva almost couldn’...

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Comment

The death knell of suburbia: A Piece of My Mind

The orchards are gone. The single-story ranch house is seen as a waste of valuable land and air space. An eight-lane freeway thunders past the bridle paths in Los Altos Hills. But nothing has signaled the death of suburbia more strongly than the ann...

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Special Sections

While competent & safe, MKC still can't catch European competitors

While competent & safe, MKC still can't catch European competitors


courtesy of Ford
The 2015 Lincoln MKC doesn’t overwhelm as far as overall performance goes, but it does offer comfortable ride quality.

Of all the auto companies with headquarters in the United States, only Ford managed to weather the great re...

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Business

Company installs EV charging stations at LAHS

Company installs EV charging stations at LAHS


Courtesy of Green Charge
Officials from Los Altos, Los Altos Hills and the Mountain View Los Altos Union High School District celebrate the installation of electric-vehicle charging stations at Los Altos High last week.

The Mountain View Los Alto...

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Books

People

HILDA CLAIRE FENTON

Hilda Claire Fenton, beloved wife and mom to 9, grandmother to 30 and great grandmother to 22, passed away June 20 following a long illness. She was 90.

Hilda was born Sept. 28, 1924, to Lois and Gus Farley then of Logan, W. Va. While she was still ...

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Travel

Venetian spa offers ways to de-stress

Venetian spa offers ways to de-stress


Courtesy of The VEnetian
The HydroSpa in the Canyon Ranch SpaClub at The Venetian in Las Vegas offers a muscle-relaxing bath and radiant lounge chairs.

Vegas cab drivers usually ask if you won or lost as soon as you get in their vehicles. They assum...

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Stepping Out

Cast carries 'Arcadia'

Cast carries 'Arcadia'


Courtesy of Pear Avenue Theatre
“Arcadia” stars Monica Ammerman and Robert Sean Campbell.

The intimate setting of Mountain View’s Pear Avenue Theatre proves the perfect place to stage “Arcadia,” allowing audience members to feel as though they a...

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Spiritual Life

Magazine

Living it up Older adults aim to age in place

Living it up Older adults aim to age in place


Megan V. Winslow/Town Crier
Local enthusiasts flock to the Los Altos Senior Center to play bocce ball. The center hosts informal games four days a week and occasional tournaments.

As baby boomers in Los Altos, Los Altos Hills and Mountain View nose...

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Inside Mountain View

Carrying the torch

Carrying the torch


Members of the Mountain View Police Department carry the Special Olympics torch as they run along El Camino Real between Sunnyvale and Palo Alto June 18. Members of the department participate in the relay annually to show their support for Spec...

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Local mediators write book on 'Unexpected Gift' of conflict

Conflict is never pretty, but most people could learn a thing or two about resolving it from the new book “Conflict – The Unexpected Gift: Making the Most of Disputes in Life and Work” (iUniverse, 2013).

Written by two experienced local mediators, Jack Hamilton and Elisabeth Seaman, the book compiles useful tips that have proven effective over two decades of trial and error.

“We’re giving them the tools they can use in their own lives,” said Hamilton, who teaches at Stanford University and co-authored the book with fellow mediator and business partner Seaman.

Sharlene Gee and Hillary Freeman also contributed to the book.

As a volunteer mediator with the Palo Alto Mediation Program, Seaman facilitated one of the breakout groups in a December 2012 meeting to gather input on five facilities-sharing scenarios for Bullis Charter School and the Los Altos School District.

Hamilton regularly gives talks for local groups, including a book discussion earlier this year at BridgePoint at Los Altos. He also headed a training session for volunteer mediators with the Los Altos, Mountain View and Palo Alto mediation programs.

Both Hamilton and Seaman have served as volunteer and professional mediators for 20 years.

Conflict is “a result of unfounded assumptions about each other. It’s the assumptions that trigger the emotions,” Hamilton said.

The book introduces a “Ladder of Assumptions”: Step 1, Assumptions of the Facts; Step 2, Interpretations; Step 3, Motives; and Step 4, Generalizations.

“It’s a metaphor for how the human mind works,” Hamilton said.

Built into the book are methods for helping people identify and write their own ladders, he added.

“Some people see things as black or white,” Seaman said. “Things are more generally complicated than that.”

The first step to resolving conflict, Seaman said, is to “become aware of how our thinking processes work.”

Next comes something that people in general don’t do well – listen. The authors underline the importance of becoming an attentive listener. They offer a four-step process to improve communication: encourage dialogue by drawing the speaker out, clarify statements to understand more fully, restate to let the speaker know you’re listening and summarize to review what’s been said.

Good listening, they said, breaks down stereotypes and preconceived notions about the opposing party.

“When people come to mediation, they’re breathing fire,” Hamilton said. “(Mediation) enables disputants to get a sense over time of who that other person is.”

For instance, Hamilton said that because his educational background and experience was greater than Seaman’s, he figured her ideas would not be as good and thus more easily discounted.

“As long as I held her in that box, I would never have heard her good ideas,” he said.

Seaman pointed to a case between two brothers who had a conflict over property, and, more importantly, did not get along with one another. Repairing the brothers’ broken relationship took precedence before any agreement over property could be reached.

“What kind of relationship are you going to have when this (agreement) is over?” she asked the brothers.

Another four-word mantra the mediators espouse: Stop, Listen, Accept, Collaborate.

Hamilton said the book is “pretty much for anyone 15 or older. It’s full of case studies.”

Other helpful advice includes learning how to apologize effectively, finding humility and becoming more self-aware.

And the “Unexpected Gift” referenced in the title? That, according to the authors, is emerging from conflict a better person.

“There’s a tinge of idealism here,” Hamilton said, a bit tongue in cheek, of his reasons for compiling the book. “We’re trying to build world peace one person at a time.”

Hamilton is scheduled to teach a conflict resolution class Jan. 10 to March 7 at Avenidas in Palo Alto. For more information, call 289-5400.

“Conflict – The Unexpected Gift” is available for checkout at the Los Altos main library, 13 S. San Antonio Road. Los Altos Voices for Peace purchased and donated the book to the library.

To order the book and for more information, visit iuniverse.com.

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