Thu05282015

News

LASD opens registration for online strategy sessions

As the Los Altos School District plans how to spend its $150 million in Measure N bond funds, its initial goal is to broaden community input.

Following an April 22 meeting, the district is casting a wider net in the hopes of soliciting feedback from...

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Schools

Students discuss academic, social pressure in CHAC forum

Students discuss academic, social pressure in CHAC forum


Traci Newell/Town Crier
Community Health Awareness Council hosted a forum earlier this month where local students discussed the varied pressures they face.

Local students face enormous pressures in their lives, ranging from academic to social, but s...

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Community

Alan Alda discusses career, family and science at the Celebrity Forum

Alan Alda discusses career, family and science at the Celebrity Forum


Alda

Those who laughed along with Hawkeye Pierce on the long-running TV program “M*A*S*H*” would have enjoyed the recent Foothill College Celebrity Forum Speakers Series featuring actor Alan Alda.

Alda appeared May 13-15 at the Flint Center for...

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Sports

Eagles, Spartans advance

Eagles, Spartans advance


Town Crier file photo
Los Altos High’s Lizzy Beutter registered three hits in last week’s playoff win over Watsonville. She was also the winning pitcher.

Led by Lizzy Beutter, host Los Altos High whipped Watsonville 9-0 in the opening ro...

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Comment

Giving the thumb to what's done: Editorial

In the wake of recent Los Altos-area news events, we’re all thumbs.

Thumbs-down: To the Los Altos City Council’s decision to put the Walter Singer bust in storage. This is wrong on so many levels – even worse than the initial council decision to tra...

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Special Sections

Planting is possible despite drought

Planting is possible despite drought


Tanya Kucak/Special to the Town Crier
Wash the soilless mix off the root ball into the same container in which you have placed the clay soil from the planting hole. Remove at least an inch from the top and sides of the plant.

In this continuing dro...

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Business

Los Altos-based startup eyes digital makeup color-matching

Los Altos-based startup eyes digital makeup color-matching


Alicia Castro/Town Crier
Kokko Inc. Makeup Director Meli Pennington, standing, tests different shades of foundation on Los Altos resident Karen Melchior.

Meli Pennington knows cosmetics.

She has painted faces for the pages of Vogue and Glamour,...

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Books

Horan's 'Loving Frank' offers fictionalized account of famed architect's illicit affair

Horan's 'Loving Frank' offers fictionalized account of famed architect's illicit affair


In the 1920s, two married people fall in love, leave their spouses and children and set about living and traveling together. Affairs of this sort were considered shocking at the time. But the scandal was heightened given that the man was Frank Lloy...

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People

GUY WILSON SHOUP

Guy Wilson Shoup, 80, died on April 28, 2015, at his Palo Alto apartment, after a long period of ill health. Born on November 22, 1934, to Margaret Owen Shoup and to Jack Wilson Shoup (the second son of Paul Shoup, widely considered the founder of Lo...

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Travel

Flying south for the winter: Antarctica trips are not just for the birds

Flying south for the winter: Antarctica trips are not just for the birds


Photos Courtesy of Dave Hadden
Los Altos residents Dave and Joan Hadden watched the scenery from the large boat and a smaller Zodiac.

Standing on the beach with hundreds of thousands of penguins is “the experience of a lifetime,” according to Ga...

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Stepping Out

LA Stage Co. goes to 'town'

LA Stage Co. goes to 'town'


courtesy of Los Altos Stage Company
The Los Altos Stage Company production of “Urinetown: The Musical” opens this weekend.

The Los Altos Stage Company caps its 19th season with the musical comedy “Urinetown: The Musical,” scheduled to preview Th...

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Spiritual Life

Mercifully in His grip: Exploring our true position in Christ

I recently read a wonderful analogy about our true position in Christ. It was shockingly contrary to the messages impressed upon me in church, but deeply rooted in the Bible. The analogy is that of child and a parent. If you have ever taken a small ...

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Magazine

Practice prudent pruning: Maintaining manzanita, ceanothus and toyon

Practice prudent pruning: Maintaining manzanita, ceanothus and toyon


tanya kucak/Special to the Town Crier
Shrub manzanitas are known for their sinuous mahogany trunks and branches. If the foliage hides the bark, prune selectively to open the center so that the bark is visible year-round. This Montara manzanita is ...

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Inside Mountain View

Chain reaction: Hotel giant focuses on the small things

The last thing I expected from the Tampa Airport Marriott was hospitality, to tell the truth.

The ancient Greeks had high standards of hospitality, making sure a guest was comfortable and well fed, but this was modern-day Florida in July, after all. Also, we expect anonymity and practicality from chains.

If I were a hotel type, I would not be a Marriott room. I would be a seafront bungalow with charming wallpaper and a view of the waves. My patio would be included, enabling guests to dine al fresco in the ocean air. There would be no dust anywhere so that guests would know that they were far from home.

Hotels in the Marriott chain tend to have pools and fitness centers. I’ve stayed in my fair share of them over the years, with and without my family.

But the one in Tampa stands out because we were in a rush and had just gotten married. After visiting family, we had received gifts and had to buy an extra suitcase – and we still didn’t know how we were going to carry it all on the plane.

And yet, the Tampa Airport Marriott staff acted, well, hospitable.

We turned in our rental car and pulled up with our rolling suitcases and piles of totes and a couple of boxes knocking the ground.

Immediately, a bellhop met us with a trolley. I noticed upscale stores lining the aisle up to the hotel. It was late, however, and they were closed.

The lobby was brand new and polished, with glass walls showcasing the indoor pool. The bellhop, Alet, somehow got it out of us that our flight left mid-morning and that we had married three weeks ago.

He checked us in, escorted us up a few floors and helped us untangle our boxes, suitcases and totes. He asked about our wedding and congratulated us.

Within an hour, the head of catering knocked on our door and delivered flowers, berries with whipped cream and a magnum of very good champagne. We were pleasantly surprised and thanked him profusely.

Even the bed and breakfast where we had been staying had neglected to do as much.

As we munched on berries, my husband and I decided that we’d better send our extra stuff home to California ahead of us. He had seen the UPS store downstairs by the reception desk and went down with some items. I was skeptical.

But the day we returned home, we received a phone call from the UPS store reporting that our package would be delayed because they had to go to Macy’s to replace one of the wine glasses they had broken. We couldn’t believe it. Someone had given us a box of wine glasses in a Macy’s box and UPS had actually checked to see if they had broken one?

The general manager of the Courtyard Marriott in Old Town Pasadena wrote me an extensive email after our recent stay wondering if they had done everything possible to make us happy. We’ve come to expect little touches from boutique hotels, but if chains like Marriott want to keep my business, this kind of customer service is definitely the way to go.

Contributing editor Eren Göknar is a lifelong traveler. Email her at This email address is being protected from spambots. You need JavaScript enabled to view it. .

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