Mon03022015

News

North Bayshore proposals due today

The City of Mountain View is receiving North Bayshore development proposals today. Applications may be made until the deadline at 5 p.m.

All submissions will be available for viewing March 2 at the Community Development Department counter in City Ha...

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Schools

Former NFL player huddles with Blach students about life choices

Former NFL player huddles with Blach students about life choices


Ellie Van HOutte/Town Crier
Former NFL tight end Eason Ramson visited with Blach Intermediate School students, Feb. 13 to share the perils of drug use. Now a motivational speaker, Ramson works with at-risk teens in San Francisco.

Although former ...

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Community

Chi Am Circle, Chef Chu's prove 'golden': Club sets fundraising goal of $200K for March fashion show

Chi Am Circle, Chef Chu's prove 'golden': Club sets fundraising goal of $200K for March fashion show


Courtesy of Bev Harada
Chi Am Circle members, from left, Gerrye Wong, Sylvia Eng, Pearl Lee and Muriel Kao flank Larry Chu Sr. at the Jan. 31 event honoring the club’s 50th and Chef Chu’s 45th anniversaries.

Chef Chu’s restaurant in Los Altos ho...

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Comment

Freedom's just another word: No Shoes, Please

It used to be that the word “freedom” held exclusively positive connotations for me, but now it’s really become a mixed bag. It all started in 2001 when President George W. Bush asked the question he felt was on the minds of most Americans regarding ...

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Special Sections

Filoli in bloom: Historic estate hosts  classes, events and tours

Filoli in bloom: Historic estate hosts classes, events and tours


Ellie Van Houtte/Town Crier
Scenes from Filoli: The historic estate in Woodside is a welcoming sanctuary for visitors. The grounds offer a rotating display of seasonal flowers, a tranquil reflecting pool and paths that wend through the 16-acre Engl...

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Business

Stock volatility still confusing

The market opened down more than 100 points Friday but by noon rose more than 130, the form of volatility that quickly draws investors’ attention. By week’s end, the Standard & Poor’s 500 index and the Dow Jones industrial aver...

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Books

French novel

French novel "Hunting and Gathering" offers character-driven suspense


Anna Gavalda is a well-known author in her native France, where she has published six books, most of which have met with considerable praise and commercial success. Her fourth novel, “Hunting and Gathering” (Riverhead Books, 2007), is filled ...

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People

CHRIS A. KENISON

CHRIS A. KENISON

Feb 13, 1945-Feb 6, 2015

Resident of Los Altos

Chris was born in Georgia and moved to Oklahoma as a young child. He grew up there and moved to California in 1965. He developed a strong work ethic from his grandparents and parents. He attended the...

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Travel

Seoul of the city: Korean capital offers mix of old and new

Seoul of the city: Korean capital offers mix of old and new


Ramya Krishna/Special to the Town Crier
Seoul’s Cheonggyecheon public recreation space, above, features an elevated pedestrian bridge.

Seoul, South Korea, is a study in contrasts. Having grown quickly, the city is a mix of old and new.

Using...

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Stepping Out

'Park' in the hills

'Park' in the hills


courtesy of Foothill Music Theatre
Dot (Katie Nix) imagines her dream job as a follies dancer in the Foothill Music Theatre production of “Sunday in the Park with George.” The play runs through March 8.

Foothill Music Theatre’s production of “Su...

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Spiritual Life

Is your thought life sabotaging your spiritual journey?

My computer started having problems – there seemed to be some sort of malware running in the background. At first it was just annoying, then it began to slow down my computer, interfering with its basic operations. What is it doing? Why can...

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Magazine

Local events serve up family fun

Local events serve up family fun


Courtesy of Peninsula Youth Theatre
Peninsula Youth Theatre’s production of “Pecos Bill: A Tall Tale” is slated to open March 20 in Mountain View.

For families seeking a break from the daily routine, events abound this month and next in Los Alto...

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Chain reaction: Hotel giant focuses on the small things

The last thing I expected from the Tampa Airport Marriott was hospitality, to tell the truth.

The ancient Greeks had high standards of hospitality, making sure a guest was comfortable and well fed, but this was modern-day Florida in July, after all. Also, we expect anonymity and practicality from chains.

If I were a hotel type, I would not be a Marriott room. I would be a seafront bungalow with charming wallpaper and a view of the waves. My patio would be included, enabling guests to dine al fresco in the ocean air. There would be no dust anywhere so that guests would know that they were far from home.

Hotels in the Marriott chain tend to have pools and fitness centers. I’ve stayed in my fair share of them over the years, with and without my family.

But the one in Tampa stands out because we were in a rush and had just gotten married. After visiting family, we had received gifts and had to buy an extra suitcase – and we still didn’t know how we were going to carry it all on the plane.

And yet, the Tampa Airport Marriott staff acted, well, hospitable.

We turned in our rental car and pulled up with our rolling suitcases and piles of totes and a couple of boxes knocking the ground.

Immediately, a bellhop met us with a trolley. I noticed upscale stores lining the aisle up to the hotel. It was late, however, and they were closed.

The lobby was brand new and polished, with glass walls showcasing the indoor pool. The bellhop, Alet, somehow got it out of us that our flight left mid-morning and that we had married three weeks ago.

He checked us in, escorted us up a few floors and helped us untangle our boxes, suitcases and totes. He asked about our wedding and congratulated us.

Within an hour, the head of catering knocked on our door and delivered flowers, berries with whipped cream and a magnum of very good champagne. We were pleasantly surprised and thanked him profusely.

Even the bed and breakfast where we had been staying had neglected to do as much.

As we munched on berries, my husband and I decided that we’d better send our extra stuff home to California ahead of us. He had seen the UPS store downstairs by the reception desk and went down with some items. I was skeptical.

But the day we returned home, we received a phone call from the UPS store reporting that our package would be delayed because they had to go to Macy’s to replace one of the wine glasses they had broken. We couldn’t believe it. Someone had given us a box of wine glasses in a Macy’s box and UPS had actually checked to see if they had broken one?

The general manager of the Courtyard Marriott in Old Town Pasadena wrote me an extensive email after our recent stay wondering if they had done everything possible to make us happy. We’ve come to expect little touches from boutique hotels, but if chains like Marriott want to keep my business, this kind of customer service is definitely the way to go.

Contributing editor Eren Göknar is a lifelong traveler. Email her at This email address is being protected from spambots. You need JavaScript enabled to view it. .

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