Tue06302015

News

LAH council approves  Page Mill Road expansion

LAH council approves Page Mill Road expansion


Megan V. Winslow/Town Crier
The Los Altos Hills City Council endorsed a plan to widen the congested Page Mill Road to six lanes between the Interstate 280 interchange and Foothill Expressway.

Infamously congested Page Mill Road should be widened to ...

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Schools

Local muralist tells a story of young Los Altos at two schools

Local muralist tells a story of young Los Altos at two schools


Eliza Ridgeway/Town Crier
Los Altos muralist Morgan Bricca, above, created a work at Covington School commissioned by the Class of 2015.

Just as school ended this year, new color bloomed on two Los Altos campuses – public art projects commissi...

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Community

Los Altos girl out to 'squash' inequality: 10-year-old raises funds for female players with motto Equal pay for play

Los Altos girl out to 'squash' inequality: 10-year-old raises funds for female players with motto Equal pay for play


Courtesy of Lisa Bardin
Mika Bardin displays a certificate of participation she received at the 2015 U.S. Junior Squash Championships. Although Mika is not competing in the upcoming NetSuite Open Squash Championships, she is helping other female pl...

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Sports

Hurdling adversity

Hurdling adversity


courtesy of Nicole Goodwin
Ella Goodwin, hurdling, above, has come a long way since her early-childhood battle with leukemia.

While Nicole Goodwin is proud of daughter Ella’s athletic achievements, it’s not her skills on the soccer field...

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Comment

No confidence in civic center proposals: Editorial

Few Los Altos issues have become more convoluted than the development of the 18-acre Hillview civic center property. Most agree that the area, as currently configured, needs improvement. But nothing has happened in the nearly 10 years since serious d...

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Special Sections

Star-spangled manor: Orange Avenue home boasts Americana theme

Star-spangled manor: Orange Avenue home boasts Americana theme


Megan V. WInslow/Town Crier
Los Altos resident Pinky Whelan’s Orange Avenue home features a patriotic theme, evident in her living room decor, her historical collections and displays and her welcoming entrance.

Let’s hear it for the red...

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Business

Thai Silks shutters Los Altos store this month

Thai Silks shutters Los Altos store this month


Megan V. Winslow/Town Crier
After more than 50 years in business in downtown Los Altos, Thai Silks is closing up shop at 252 State St. by the end of the month. The store will continue to offer its inventory online and via phone.

A longtime downtown ...

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Books

People

ALAN FRAZIER KREMEN, MD, PHD

ALAN FRAZIER KREMEN, MD, PHD

Alan Frazier Kremen, MD, PhD, aged 68, loving father & surgeon, of Stockton peacefully passed away on June 13th, 2015.

Born in Minneapolis on December 17, 1946, he received a BA from Stanford University, 1968, a PhD in Philosophy from the Univ...

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Travel

Venetian spa offers ways to de-stress

Venetian spa offers ways to de-stress


Courtesy of The VEnetian
The HydroSpa in the Canyon Ranch SpaClub at The Venetian in Las Vegas offers a muscle-relaxing bath and radiant lounge chairs.

Vegas cab drivers usually ask if you won or lost as soon as you get in their vehicles. They assum...

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Stepping Out

'Town' closes down

'Town' closes down


Chris Peoples/Special to the Town Crier
Hope Cladwell (played by Krista Joy Serpa) and Bobby Strong (Lewis Rawlinson) get romantic during their duet in “Urinetown: The Musical.”

The Los Altos Stage Company production of “Urinetown: The Musical” ...

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Spiritual Life

Magazine

Living it up Older adults aim to age in place

Living it up Older adults aim to age in place


Megan V. Winslow/Town Crier
Local enthusiasts flock to the Los Altos Senior Center to play bocce ball. The center hosts informal games four days a week and occasional tournaments.

As baby boomers in Los Altos, Los Altos Hills and Mountain View nose...

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Inside Mountain View

Carrying the torch

Carrying the torch


Members of the Mountain View Police Department carry the Special Olympics torch as they run along El Camino Real between Sunnyvale and Palo Alto June 18. Members of the department participate in the relay annually to show their support for Spec...

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Should I stay with dealership for service after agreement ends?

Q: The dealership maintenance program that came with my new car a few years back is running out, and I would rather not continue going to the dealer for service or repairs. If I take my car to an independent shop, how can I be sure that my “baby” is serviced correctly and will stay healthy for years to come? And what about the manufacturer’s warranties? Will they stay intact?

A: I will answer your last question first. Yes, as long as the minimum requirements stated by the manufacturer are met, no matter where you have your vehicle serviced or repaired (even if you do it yourself), the warranty will stay intact. There is a law (the Magnuson-Moss Act of 1975) to support this.

As for your car’s life span, it is more likely that your vehicle will last longer and cost less to repair and service over its lifetime if you take it to a qualified repair facility other than the dealership.

The manufacturer’s dealership network is there first and foremost to sell new vehicles and to get them through the warranty period with as little cost to the manufacturer as possible. The hope is that once the warranty runs out, you will purchase a new vehicle. This does not help the vehicle owner who wants to get 15-20 years of reliable service from the vehicle.

Manufacturers require minimum service items to be performed to keep the vehicle under warranty. The key word here is “minimum.” What we see is manufacturers deleting certain service items from their schedules.

A repair facility focused solely on servicing and repairing your vehicle has a vested interest in keeping your car reliable and healthy for many years.

Also know that a repair facility serious about providing high-quality care for your car has invested in accessing technical information available online to all automotive professionals. These resources help the professional technician stay current on which areas of any vehicle are or can be troublesome and what can be done to help them last longer. Because of the cost to access this information, many repair facilities choose not to pay for it; this is among the biggest factors that set facilities apart.

A qualified repair facility will have:

• ASE-certified techs (this is a voluntary certification)

• Access to information to correctly service and repair your vehicle

• Correct and current equipment

• Ongoing training for its techs

• Insurance that covers your vehicle while it is in their possession

• Warranty for parts and labor (the longer term, the better)

• A clean, neat and well-organized facility

Another point to keep in mind is that any repair facility approved by the American Automobile Association is a good place to start. The area AAA representative inspects each facility quarterly to ensure that it has all the previously stated qualities. In addition, AAA checks that the majority of the facility’s customers are satisfied.

Another way to identify a good repair facility is to ask friends who may own a similar year, make and model vehicle. Is their repair facility keeping their car reliable? Is it serviced or repaired correctly the first time, without having to take it back for multiple appointments? If their main reason for using their facility is that the prices seem low, it may not be the best choice. This usually means that the shop does not have the financial resources to pay for insurance, equipment, training, information or qualified technicians.

Search the Internet for information about repair facilities through their websites, testimonials, etc. Not all testimonials are positive, as no business can satisfy every customer, but when the majority of them are, that is typically a good sign.

There are many good repair facilities out there, and each one has its own personality. Find one that fits you and your vehicle, and you should both be happy for years to come.

Warren McCord is an ASE Certified Master Technician and owner of Dean’s Automotive Inc., 2037 Old Middlefield Way, Mountain View. For more information, call 961-0302 or email McCord at This email address is being protected from spambots. You need JavaScript enabled to view it. .

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