Sun03292015

News

Safeway escalator elicits safety concerns from customers

Safeway escalator elicits safety concerns from customers


MEGAN V. WINSLOW/Town Crier
The escalator at the Safeway on First Street poses a safety hazard, some customers allege.

A Safeway shopper who accidentally placed his cart last month on the customer escalator instead of the shopping cart track next to...

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Schools

Los Altos High hosts 30th Writers Week

Los Altos High hosts 30th Writers Week


Above Photo by Traci Newell/Town Crier;
Author Jack Andraka shares his story with fellow high school seniors during Los Altos High School’s Writers Week last week.

Los Altos High School students learned firsthand last week how professionals ...

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Community

Service dogs bring smiles, comfort to veterans at Foothill College center

Service dogs bring smiles, comfort to veterans at Foothill College center


Photos by Megan V. Winslow/Town Crier
Charles Viajar, student and U.S. Navy veteran, brings his four-legged companion Bruno to the Veterans Resource Center at Foothill College. Bruno, a 2-year-old Imperial Shih Tzu, is trained to assist Viajar with...

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Sports

Improbable run to NorCal semis saves season for St. Francis girls

Improbable run to NorCal semis saves season for St. Francis girls


Megan V. Winslow/Town Crier
St. Francis High’s Daisha Abdelkader goes on a fast break in the CCS Division II final. The senior point guard scored eight points in the Lancers’ NorCal semifinal loss to Dublin last week.

Senior Daisha Abdel...

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Comment

We'll buy it; what is it? Editorial

Would you buy a device on the condition that you are kept in the dark about how it works? Would you feel good about purchasing such a device when the contract even calls for nondisclosure of the nondisclosure form that keeps the device top secret?

T...

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Special Sections

Tuscany meets Waikiki: Los Altos Hills couple build their dream house

Tuscany meets Waikiki: Los Altos Hills couple build their dream house


Megan V. Winslow/Town Crier
Sara Weber and Victor Martina’s Los Altos Hills home features brick from a 100-year-old building in San Jose artistically combined with stucco to evoke a centuries-old feel. The lanai in the backyard adds a touch o...

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Business

Vintage Bath changes hands as new owners add twist to classic offerings

Vintage Bath changes hands as new owners add twist to classic offerings


Alicia Castro/Town Crier
Vintage Bath, the downtown Los Altos showroom, is under new leadership. Taking over are, from left, co-owners Jerry Rudick and Deena Castello and marketing and visual director Alissa McDonald.

Deena Castello – the new cu...

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Books

'Pope Joan' Book weaves tale around legend of female pontiff

'Pope Joan' Book weaves tale around legend of female pontiff


The idea that there may have a female pope at one time in history has generated much speculation throughout the centuries. “Pope Joan” (Crown, 1996) by Donna Woolfolk Cross, does not answer the question; rather, the author has created a detai...

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People

BEVERLEY JEANE (DORSEY) MCCHESNEY

BEVERLEY JEANE (DORSEY) MCCHESNEY

1944-2014

Beverley McChesney passed away at El Camino Hospital in Mountain View, CA on Sunday, Nov. 16. She had been fighting cancer for about 23 years until it went into her lungs.

She is survived by her husband David, of Cloverdale; her sisters...

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Travel

Eat, hike, soak: Cavallo Point Lodge offers Marin experience

Eat, hike, soak: Cavallo Point Lodge offers Marin experience


Eren Göknar/ Town Crier
Cavallo Point Lodge comprises former U.S. Army buildings, like the Mission Blue Chapel, repurposed for guests seeking a luxurious getaway.

It used to be a place where batteries of soldiers lived, with officers’ quarter...

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Stepping Out

Cal Pops performs Sunday at Foothill

Cal Pops performs Sunday at Foothill


Courtesy of Cal Pops
The Cal Pops trumpet section includes Dean Boysen, from left, Bob Runnels and Noel Weidkamp.

The California Pops Orchestra is scheduled to perform “Swing Time!” – a musical tour of Big Band hits from the 1930...

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Spiritual Life

Silicon Valley Prayer breakfast speakers send strong messages about God's calling

Silicon Valley Prayer breakfast speakers send strong messages about God's calling



Kirk Perry, Google Inc. president of brand solutions, discusses his faith at the March 13 Silicon Valley Prayer Breakfast. Alicia Castro/Town Crier

When God calls, you have to listen to reap the benefits.

That was the moral of the story for t...

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Magazine

Food for thought: Hidden Villa programs offer teens training in sustainability on the farm

Food for thought: Hidden Villa programs offer teens training in sustainability on the farm


/Town Crier It’s not all cute and cuddly for teens participating in the eight-week Animal Husbandry Apprenticeship program at Hidden Villa in Los Altos Hills. Mia Mosing of Palo Alto, left, and Sophia Jackson of Los Altos clean the pigpens – one of...

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Local vault company keeps it Los Altos confidential

These days, there aren't many businesses that proudly declare that they don't use a computer, don't want your Social Security number and will personally meet you at 3 a.m. - no questions asked.

For Gerald Colombi, the owner of Los Altos Vault & Safe Deposit Co., this "Miami Vice"-like scene is not that hard to envision. Fact is, if you're one of his clients and you need access to your safety deposit box at 3 a.m., he or one of his employees will be there to meet you.

That's because Colombi runs his business on the basis of strict confidentiality - what you keep here is secure here - and your identity is no one's business.

To illustrate this, Colombi draws a sharp distinction between Los Altos Vault and banks, which ask for Social Security numbers to establish an account.

"You've got to give them the Social Security number," Colombi said. "The confidentiality is not there… Anyone who has a safety-deposit box at a bank is insane.".

Colombi provides insights into why a bank can't compete against Los Altos Vault.

"No one can get information from us unless they get a court order," he said. "We're so private, we don't even have computers."

The vault, located on First Street, opened in the spring of 2003 and has 4,000 safety-deposit boxes in 10 different sizes, as large as 6 feet high, 2 feet wide and 2 feet deep.

And business seems to be good.

"We're extremely busy this year and we have more (safety deposit) containers on order," said John Raymond, a vault account executive and former specialist involved in security at the national and military level.

"We're not obliged to say how much capacity is in use," said Raymond, when asked what percentage of those 4,000 boxes are rented.

Colombi, who also owns the Los Altos Mail Office downtown, had the idea to build a private vault more than 20 years ago.

"A man came in and mentioned that he was going on a three-month cruise and he had something that he didn't want to leave at home," Colombi said. "We locked it in our safe. Within two years, our safe filled up" with items belonging to other customers.

And, according to Colombi, his vault operation has another special attribute.

"This is the only one of its kind in the USA," he said. "We get calls from as far away as New York."

Posing a hypothetical question to indicate his tolerance for risk, Colombi said, "You want to put up the millions to build this place? If someone has $6.7 million, are they going to build this? You could lose your (expletive) in a hurry."

Steve Fick, president of Borel Private Bank & Trust Co., agreed with the risk involved in a private vault operation.

"It's a large capital investment, and it's a very specialized-use building," Fick said. "Enormous bank vaults are not as common as they used to be.

"Safety-deposit boxes take up real estate, and it's not as cost effective for a bank. There's a place for them. They (Los Altos Vault) have a variety of sizes that we don't offer. I have referred clients to them."

At a bank, Fick said, client Social Security numbers are confined to income earned on assets.

"Banks have client Social Security numbers," he said. "We report tax information as applicable, interest earned and paid. We don't report that a client has a safety deposit box."

Today if a person wants to open a safety-deposit box, the Homeland Security Act requires the bank to ask for identification and an address, and it must associate that information with a specific box, Fick said.

"As a federally insured bank, we have to do what the government tells us to do," he said.

But banks also operate under strict rules of confidentiality, not unlike Los Altos Vault.

"We don't allow anyone into a safety-deposit box unless they present a subpoena or court order," said Beth Nguyen, branch manager at Downey Savings in Los Altos. "We have to have legal documentation, even if it's a family member … and I'd have our corporate offices review it first."

Joanne Kavalaris, vice president and branch manager at Bank of the West, said that the bank doesn't have a copy of the safety-deposit box keys, further noting the confidentiality and security of maintaining a safety-deposit box at a bank.

The government "cannot come in unannounced," Kavalaris said.

After verifying a court order, Kavalaris said, "We arrange for a bonded locksmith to drill open the box. We don't have a copy of the keys."

At Borel, the scenario is the same.

"I'd need to see a court order," Fick said. "We just can't do it because (the government) says. We'd have to drill out the box. Our client has the key."

Regarding security, Los Altos Vault has it in spades, but you won't get any specifics from vault employees.

"We have security systems that I can't discuss," Raymond said. "We totally lock down."

With round-the-clock access, Los Altos Vault does seem unique.

"If somebody said to me, 'Open at 3 a.m.,' I'll have a police backup," Raymond said. "We're at risk. We don't allow ourselves to be in our TV commercials. There are some pretty heavy-hitters coming in here."

Los Altos Vault & Safe Deposit Co. is located at 121 First St. For more information, call 949-5891.

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